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Medical Facilities Associate I

Job ID 8291 Location Miami Date posted 05/02/2024 Work Style Hybrid

Company Overview

As the parent company overseeing our nine distinctive brands worldwide, Carnival Corporation plays a vital role in providing integral support and strategic direction to each brand across various departments. We strive to deliver unforgettable happiness to our guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean we sail, place we visit and life we touch. As a member of our team, you will help lead the way in innovative and sustainable cruising, delivering memorable vacations and building borderless connections.

Our Culture Essentials

Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

  • Speak Up
  • Respect & Protect
  • Empower
  • Improve
  • Listen & Learn
  • Communicate


Job ID 8291 Location Miami, FL Date posted 05/02/2024

Job Description

The Medical Facilities Associate I is responsible for the support of the medical facilities programs, projects, and ship’s requests. 

This role is responsible for scheduling global biomedical technician visits, receiving and reviewing biomedical reports, and coordinating corrective actions that include repair, procurement of parts, and asset replacements.  The role also supports requests for pharmacy medications and supplies.

The Medical Facilities Associate I should have knowledge of supply chain processes and logistics.  They will interact daily with shipboard medical staff, medical suppliers, and other company stakeholders such as supply chain, sourcing, port agents and freight forwarders. 

This role supports all brands of the Carnival Corporation which comprises nine brands with approximately 95 ships carrying over 12 million guests annually and employing over 100,000 team members.

Essential Functions:

  • Facilities Support 
    • Respond to shipboard requests in a timely manner
    • Track and record all requests, categorize by level of urgency, and present any escalated matters to management team 
    • Evaluate and prioritize equipment, medication and supplies requests, issues and recommend timely, comprehensive, cost effective and practical solutions 
    • Communicate with other departments and/or vendors to coordinate necessary logistics associated with movement of products and orders
    • Support medical facility operations 24/7 with any request that may require assistance
  • Medical Equipment and Maintenance: 
    • Accurately complete tasks associated to core responsibilities, to research and facilitate the procurement of medical equipment and services 
    • Organize annual preventative maintenance program for medical equipment, coordinate repairs and replacements with third party vendors and update warranties and records by using a c methodical process 
    • Work with third party biomedical company on open equipment work orders and resolution
    • Maintain thorough and accurate records associated with assigned areas of medical facilities responsibilities (e.g., service reports and certificates, equipment tracking, and purchase orders) 
    • Provide comprehensive support to Medical Facilities as directed (e.g., preparation, distribution, filing and tracking of a variety of written documents, spreadsheets, meeting minutes and presentation materials) 
  • Medications and Supplies:
    • Assist with maintaining an organized formulary list, backorder notices and discrepancy lists.  Communicate with suppliers for appropriate lead times on backorder items.
    • Assist management with acquiring suitable alternatives for formulary items
    • Identify and report to management critical issues pertaining to medication outages and urgent ship deliverables
  • Vendor Relations:
    • Assist with order inquiries and requests, issue purchase orders and monitor receiving of product(s)
    • Evaluate and choose appropriate suppliers based on quality of product, cost effective and lead times
    • Maintain effective working relationship with logistical teams (e.g. warehouse personnel, freight forwarding companies, port agents and shipboard receiving team
  • General administration:
    • To assist with other projects as per Management assignments (e.g., new builds projects, new equipment implementation and retirement of assets)


  • Bachelor’s degree in Health Administration and(or) Supply Chain is preferred.
  • Minimum 1-year experience in administrative support role.  Experience with medical facilities or supply chain in a large corporation is preferred.

Knowledge, Skills and Abilities:

  • Ability to thrive in a fast-paced environment, while prioritizing workloads.  Excellent interpersonal skills and the ability to work with various teams. Great analytical and problem-solving skills with the ability to develop solutions to problems.
  • Advance knowledge in Microsoft Excel, Word, Power Point and Outlook.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

The range for this role’s base salary is $17.00 - $23.00 per hour.  Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan.  Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan.  Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. 
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site preschool program and wellness center at our Miami campus



About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises, and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety andsustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability or any other classification protected by applicable local, state, federal and/or international law.

Benefits as a member of Carnival's Team:
  • A comprehensive benefit program which includes medical, dental and vision plans
  • Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid vacation and sick time
  • Cruise benefits
  • An on-site fully accredited preschool educational program located at our Doral campus
  • An on-site Wellness Center and Health clinic at our Doral campus
To view a copy of Carnival's FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser).

Employee Benefits

  • Hybrid Work Environment

    Empowering work-life integration and flexible opportunities for your personal and career success

  • Wellness Programs

    Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

  • Cruise Benefits

    An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway

  • Parental Programs

    Generous parental leave time and adoption assistance programs

  • Retirement Plan

    Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions

  • Employee Stock Purchase

    Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value

In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans


We celebrate our diverse team of over 160,000 team members representing 150 countries and are committed to providing a welcoming and inclusive environment where people from different backgrounds, experiences, and walks of life can succeed. We know our team members are at the heart of inspiring unforgettable happiness, so we strive to be the world’s number-one choice for hospitality, travel and leisure careers.

I think one of the great things about Carnival is that you have a leadership team that is down to earth and truly cares about its employees. Balancing their respect for the company’s workforce (ship and shore) with their steep industry and business operations knowledge, and you’ve got a team that can take the company to new heights.

Victoria Director of Global Financial Planning and Analysis Coffee Connoisseur

Carnival Corporation invests in its people. I started my career here nearly 20 years ago as a deck cadet. Carnival has supported my professional development and provided many career growth opportunities.

Andrew Vice President of Global Maritime Technology Systems History Buff

I love working at Carnival because its ethos perfectly aligns with my own. The company’s personable leadership, cultural integrity, and sustainability initiatives creates a vibrant environment where you constantly feel motivated and find opportunities to improve.

Kaleigh HESS and Sustainability Quality Assurance Manager Paddle Board Pro

I am valued as my whole self and not just as my title.

Sandra Executive Assistant Sand and Surf Enthusiast

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