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Business Analyst

Job ID 7930 Location Miami Date posted 03/05/2024 Work Style Hybrid

Job Description

The role of the Business Analyst is to analyze business processes and research industry trends, and to report findings.  The position also involves gathering requirements for system enhancements from the various department user groups.   Based on the information gathered, the business analyst prepares recommendations for process improvements or system solutions and presents these to the leadership team for review.       

Essential Functions:

  • Identifies deficiencies with business processes, automation tools, and products and services offered. 
  • Gathers, analyzes and organizes information, including competitive information, which will assist the leadership team in identifying business opportunities.  Creates and distributes performance and operational reports.
  • Researches and tracks industry developments, competitive trends and best practices in an effort to present analysis on marketing opportunities and solutions to business challenges.
  • Works with business users to define system enhancements and ensure that operational or application modifications, inherent from proposed system changes, are acceptable and do not impair the operation prior to any development.
  • Develops fact-based feasibility analysis from quantitative metrics and prepares presentations which include recommendations on potential improvements.


  • Associates degree in Business, Finance or related
  • Bachelor’s degree preferred 
  • 2 years of business or financial analysis required.  Travel industry experience preferred.
  • Hyperion, Tableau or similar reporting tool. Proficiency with Microsoft Office tools. 
  • Analytical skills.

Knowledge, Skills and Abilities:

  • Excellent verbal and written communication skills. Self-motivated, with ability to work independently and collaborating with others.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities.

Travel: Less than 25% with shipboard travel likely

Work Conditions: Work primarily in a climate controlled environment with minimal safety/health hazard potential. May be requested to work a different shift.

The range for this role’s base salary is $51,600 - $75,300.  Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. 
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site preschool program and wellness center at our Miami campus


About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 


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