Sr. Fleet Resource Support Team Specialist (Philippines)

Job Description

CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a Sr. Specialist, Fleet Resource Support Team role available with Holland America onsite in Manilla.  

Only candidates located in the Philippines to apply.   

Job Summary:

The Sr. Specialist is responsible for shipboard contract and wage administration for Executive Officers and Officers, and for the proper, courteous, and timely resolution of all payroll and contractual queries received from or on behalf of this group.

Essential functions:

• Update and maintain confidential employment documentation, including ranks, wages and employment agreements as needed, to ensure the integrity of MAPS data.
• Directly resolve all payroll, wage, and contractual queries in a timely manner
• Audit MAPS data for accuracy via established audit reports (daily/weekly/monthly)
• Ensure audits are completed within internal guidelines and that errors are reported in a timely manner.
• Support the Shipboard Payroll and Compensation teams with daily and ad hoc requests and projects to ensure ranks and wages are updated for processing of payroll.
• Update and finalize promotions, including calculation of wages for Officers and Executive Officers
• Calculate wages for and update Temporary Work Contracts in MAPS
• Convert wages and update MAPS contracts due to approved changes in currency.
• Convert wages and update MAPS contracts due to approved changes to pay structure (annualized or non)
• Support the FRST Specialist and Coordinators as needed.

Qualifications:

• Bachelor’s Degree or equivalent experience in Human Resources, or related field.
• 2+ years of increasing responsibility in Human Resources (contract administration and wages preferred), international experience preferred.
• Shipboard experience is desirable

Knowledge, Skills & Abilities:

• Strong business orientation and demonstrated ability to easily work across the organization.
• Global mindset and experience in diversity, equity, inclusion, and cultural awareness
• Ability to analyze data gathered from diagnostic tools and HR metrics.
• Ability to develop practical solutions to address complex challenges.
• Superior communication (both written and verbal) and strong problem-solving skills.
• Ability to build and maintain key relationships.
• Operates with a sense of urgency and is action oriented.
• Proficient in all Microsoft Office applications, such as Word, Excel, PowerPoint, and other web-based applications

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