Travel & Expense Specialist
Company Overview
At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!
Our Culture Essentials
Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.
- Speak Up
- Respect & Protect
- Empower
- Improve
- Listen & Learn
- Communicate
Responsibilities
Job Description
The T&E Specialist is accountable for overseeing the partnership, customer service, audit, and administration of the Business Travel and Entertainment Expense Company policy.
Essential Functions:
- Research, review, support, and respond to all inquiries from employees, crew, and internal business partners within established timeframes to avoid escalation of complaints. Identify and document root causes of inquiry to create long-term solutions. Assist in interim communications to traveler base.
- Communicate, collaborate, and partner with other departments, team members, and external suppliers to resolve invoice and payment problems in a timely manner by taking a proactive approach and following through to payment.
- Process all expense reports, petty cash, T&E and purchasing card charges and payments within established timeframes to maximize global rebate and financial reporting.
- Research, timely and accurately report and resolve all aged or delinquent travel program charges, disputed items, receivables, and audit items.
- Administer all Travel programs with established Banking partner(s).
- Perform other job-related functions as assigned and assist to provide cross trained coverage to other areas on the team. Coordinate and/or participate in special projects
- Support Accounts Payable Leaders in accomplishing department goals related to servicing our internal and external customers and vendors.
- Adhere to and promote Company values, strategies, policies, and compliance measures.
- Comply and ensure proper internal document controls, policies, and procedures, in Accounts Payable.
Qualifications:
- Associate's Degree in Accounting
- 2-4+ years of experience in a processing and customer service department, in a high-paced electronic environment.
- Accounts Payable, T&E/P-card experience, or other related Accounting experience preferred
- Possess intermediate knowledge of Microsoft Excel and Microsoft Word.
- Experience with Oracle Financial Systems
- Full understanding of procure-to-pay process.
Knowledge, Skills and Abilities:
- Proactive.
- Both intelligent and practical
- Possessing the ability to learn quickly and work in a fast-paced, hard-charging, team-oriented environment.
- Detail-oriented approach to document preparation.
- Uncompromising personal integrity, as well as a high level of respect for all individuals.
- Strong communication skills both verbal and written.
- Excellent customer service skills. Strong organizational/multi-tasking and prioritizing skills.
- Ability to work in a flexible and dynamic environment.
- Team oriented person who can focus on the details.
- Proven ability to interact with all levels of the organization.
- Creative thinker and solutions oriented.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: Minimal or no travel
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Work Location: This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida from Tuesday through Thursday. Employees may work from home on Mondays and Fridays. Some positions may require additional in-office time each week and final schedule is determined by your leader. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program and wellness center at our Miami campus
#LI-Hybrid
#LI-SR1
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Carnival Corporation & plc is the world’s largest leisure travel company, committed to creating exceptional experiences for its guests through a diverse range of cruise brands. The company operates several renowned cruise lines, including Carnival Cruise Line, Holland America Line, Princess Cruises, Seabourn, AIDA, and Costa Cruises. Carnival is known for its passion for excellence, guest satisfaction, and creating a work environment that fosters growth, teamwork, and personal fulfillment for its employees.
We are an equal opportunity employer, providing a work environment that encourages respect, inclusion, and diversity. Carnival is committed to creating a safe and supportive environment for all employees, free from discrimination and harassment. We offer extensive training programs, career advancement opportunities, and an inclusive work culture.
Carnival Corporation & plc is committed to adhering to all local, state, and federal labor laws, and provides its employees with the necessary resources to comply with regulatory requirements. We value diversity, equality, and transparency in all aspects of our operations.
For further information regarding our policies and compliance, please refer to the following resources:
Employee Benefits
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Hybrid Work Environment
Empowering work-life integration and flexible opportunities for your personal and career success
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Wellness Programs
Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym
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Cruise Benefits
An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway
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Parental Programs
Generous parental leave time and adoption assistance programs
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Retirement Plan
Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions
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Employee Stock Purchase
Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value
In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans
Culture
In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.