Studios Operations & Housing Associate

Job Description

Under the supervision of the Manager of Carnival Studios, Oversee Team Member housing operated by Carnival Studios by coordinating the successful operations of housing inventories, housekeeping, maintenance, resident needs, and related logistics. The Associate will supervise and aid a 100+ team member per month in arriving, residing, and departing apartments leased by Carnival Studios. Coordinate the daily building operation of Carnival Studios with Manager. Responsible for supporting with vendor services such as security, maintenance, and others to ensure the needs of the Studios and its employees are met. Oversee and coordinate Team Member events and celebrations that coincide with Carnival Entertainments' monthly initiatives.

Job Functions:

• Apartment Operations: Manage and shipboard team members housing for the duration of their stay. They will create apartment assignments, greet Team Members upon arrival as well as perform pre arrival and post check-out inspections and documentation. Will require meeting Team Members at irregular hours depending on arrival times. Responsible for assembling and transporting furniture and apartment supplies.
• Help maintain and promote a positive, safe and organized environment for Team Members to arrive, reside, train, and depart from Carnival Studios: Responsible for communicating and problem solving for team members on a broad range of topics including accommodations, transportation and company culture. Oversee activities, including Studio Star and other team member events
• Order, Stock and Replenish supplies in accordance to CCL procurement procedures and practices for Carnival Studios and team member housing. Keep records of office, housing, and facility supplies including special event support.
• Vendor relationships: Responsible for working with the Studios Manager to schedule regular cleanings, maintenance calls as well as communications with property owners. Will coordinate with our hotel partners.
• Verify Team Member documentation necessary for employment. Organize and support processes to correct any issues with Team Member arrival or documentation. Acknowledge Team Member arrival in Carnival Personnel System. Arrange coordination with CBP for visa correction when Team members enter on incorrect visa.

Required for all Jobs:

• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications:

• Education:  Associate’s degree in Building operation, Theatre Company Management required.
• Work Experience:  3+ years entertainment, theatre or facility operation required

Knowledge, Skills & Abilities:

• Excellent verbal and written skills.
• Detail oriented in documentation and data management; including the importance of data privacy.
• Valid Florida Driver’s License
• Clean driving record.
• Provide proof of valid car insurance.
• Must have their own form of transportation.
• Taking a pre-employment drug test, the result of which is negative
• Excellent interpersonal and management communication skills.
• Talent to problem solve and understand the needs of a growing and evolving work environment.
• Capability to plan long term with a specific eye on innovation.
• The ability to maintain a calm demeanor and remain focused while adjusting your frame of thinking in an emergent situation.
• Comfortable with both iOS and Windows. Office and Outlook knowledge

Physical Demands:

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Requires regular movement throughout CCL facilities.
• Must be able to lift in excess of 50 pounds
• May need to stand for long periods of time.

Travel/Type:

• Less than 25% travel shore based.

Work Conditions:

• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.
• May be requested to work a different shift.

Specific Work Conditions:

• Schedule will be ever-changing in order to meet the needs of the business. 
• Work Saturday’s.
• Days off may not be consecutive and may include weekends based off operational needs.
• Hours may vary

This position is classified as “in-office.”  Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage 
• Financial Benefits:
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. 
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
• Other Benefits
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement 
  • On-site preschool program and wellness center at our Miami campus

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