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Sr. Supply Chain Center of Excellence Manager

Job ID 8355 Location Miami Date posted 05/09/2024

Job Description

This position is responsible for developing and implementing key capabilities (processes, systems, analytics) within Supply Chain for the group that supports Princess Cruises, Holland America Line, Seabourn and P&O Australia.

The manager will work closely with the VP Strategic Sourcing & Supply Chain, the Supply Chain leadership team, and the Global CoE in the development and implementation of capability building for the procurement, logistics, and inventory management teams within the organization.

He/she will also own the item master management (MDM) for food, beverage, hotel categories.

Essential Functions:

  • Lead and facilitate process improvement initiatives for key processes within Supply Chain in a project basis.  Use of analytical tools and methodologies to diagnose process deficiencies, bottlenecks, etc, and recommend and implement action items.
  • Map systems and solutions to business capabilities; create systems roadmap, including solutions for automation, RPA, AI; co-lead business support of key procure-to-pay systems, implement controls etc.
  • Create master data management program (MDM, focus on item master) for food, beverage, hotel items: clean up, standardize, taxonomy, governance.  Work in process improvement projects, ideally using Lean Six Sigma
  • Influence Supply Chain and Global Sourcing management at different levels, creating a case for change in a way that leads to collaboration, engagement, and clear lines of accountability
  • Interact with Carnival Corp and sister Operating Companies in the coordination of best practices, systems implementation, etc.


  • Education: Bachelor’s degree/Master’s degree
  • Identify preferred disciplines or major(s) to consider:  Bachelor’s degree required in computer science, finance, engineering, supply chain or equivalent.  Master’s degree in Supply Chain, MBA with Supply Chain concentration, or Supply Chain certifications strongly preferred
  • Indicate preferred certifications or additional education:  CPSM, PMP, CSCP, Lean Six Sigma certifications preferred
  • Years and area of professional experience:  Minimum Experience:  5- years of work experience in supply chain, preferably in developing and implementing capability improvement programs that require process improvement, systems evaluation and/or automation.  Preferred Experience:  Experience being able to get things done in ambiguous, complex, matrixed organizations. Having led or participated in change management initiatives.  Consulting or consulting-like experience a plus.
  • Knowledge, Skills & Abilities (Professional, Technical, Computer Skills):  Minimal Qualifications:  Strong analytical capability and aptitude. Demonstrated ability in process improvement and problem solving.  Strong ability to influence stakeholders,  some more senior in rank.  Knowledge/exposure to multiple supply chain systems.  Advanced proficiency in Microsoft Office products.  Excellent interpersonal, written, verbal and presentation communication skills, including power point presentations.  Ability to work and get results in ambiguous and complex situations.  Strong business acumen.  Ability to develop business cases for the implementation of automation solutions.

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential.  Other job specific working conditions.

The range for this role’s salary is $105,900-179,900.  Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits: 
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage
  • Financial Benefits: 
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off 
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
  • Other Benefits 
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement
    • On-site preschool program, wellness center, and health clinic at our Miami campus



About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises, and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety andsustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability or any other classification protected by applicable local, state, federal and/or international law.

Benefits as a member of Carnival's Team:
  • A comprehensive benefit program which includes medical, dental and vision plans
  • Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid vacation and sick time
  • Cruise benefits
  • An on-site fully accredited preschool educational program located at our Doral campus
  • An on-site Wellness Center and Health clinic at our Doral campus
To view a copy of Carnival's FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser).


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