Sr. Shipboard Compensation Analyst
Company Overview
At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!
Our Culture Essentials
Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.
- Speak Up
- Respect & Protect
- Empower
- Improve
- Listen & Learn
- Communicate
Responsibilities
Job Description
Role is responsible for supporting the design, implementation, and administration of the crew compensation programs with emphasis in variable pay. The role will collect, review, and continuously evaluate the consistency of our crew compensation programs, policies and practices including internal data analysis, diagnosis, reporting, and market research to validate and ensure the competitiveness and effectiveness of our shipboard pay strategy in alignment with its total rewards strategy regarding benefits. The role will partner with shipboard HR teams, Business Partners, and leaders, as well as with other departments such as Finance, IT, Accounting, Revenues, etc. to gather critical data and existing documentation as well as to understand the various interdependencies across different areas. This role will also advice business and partners with the actions to formalize new plan documents.
This role will provide quarterly executive summary including the results of the analysis, findings, and recommendations to Sr. leadership Team including our CFO and CMO to be utilized in driving strategy/design changes to our current model. Role will coordinate the implementation of any changes determined and approved by the Sr. leadership team ensuring appropriate communication, consistency, and effectiveness.
Essential Functions:
- Work effectively with cross-functional teams, using your expertise in analytics and strong business acumen to extract valuable insights and support strategic decision-making
- Analyze internal and external data to evaluate the competitiveness and alignment of the crew compensation programs and its alignment with shipboard total rewards strategy initiating discussions with leadership to address areas of concern and/or opportunity. Data monitoring will include but not limited to: total cash compensation practices including base salary, tips, commissions, gratuities and/or incentives, market data analysis feedback from engagement surveys, internal ranking & job evaluation analysis, impact of merit/salary increases, bonus payments, and any benefit paid or included in the compensation packages.
- Frame and break down complex business problems into key components and recommend practical solutions
- Prepare quarterly executive summary/report and presentations to communicate the results of the analysis to the Sr. leadership team including the CFO and CMO
- Prepare financial models and accurate assumptions for new projects & strategic initiatives
- Provide support to business partners and leadership team on variable compensation programs and inputs regarding the total rewards issues and inquiries
Qualifications:
- Education: Bachelor’s degree
- Discipline/Major: 5-7 years of experience performing strategic analysis, evaluations, and recommendations for compensation/total rewards programs preferable in the cruise/shipboard industry segment
- Required Years and Area of Professional Experience: Minimum 5 years of relevant experience in a similar role. Cruise industry experience is preferred
- Critical/Professional Related Technical/Computer Sills: Proficiency in Excel, Word, PowerPoint and analytical tools SQL/Oracle, Tableau, Power BI
- Other Requirements: Strong and solid analytical, numerical, and problem-solving skills and capabilities. Strong business acumen
Decision Making:
- Operational: Decisions focus on day-to-day activities within the company. Decisions made at this level help to ensure that daily activities proceed smoothly and therefore help to move the company toward reaching a strategic goal. They have short term consequences. Examples are: Handling employee conflicts, purchasing materials needed for operations
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended period of time. Requires regular movement throughout CCL facilities.
Travel: No or very little travel likely
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida from Tuesday through Thursday. Employees may work from home on Mondays and Fridays. Some positions may require additional in-office time each week and final schedule is determined by your leader. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement.
- On-site preschool program and wellness center at our Miami campus
#LI-Hybrid
#LI-LS1
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Employee Benefits
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Hybrid Work Environment
Empowering work-life integration and flexible opportunities for your personal and career success
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Wellness Programs
Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym
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Cruise Benefits
An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway
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Parental Programs
Generous parental leave time and adoption assistance programs
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Retirement Plan
Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions
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Employee Stock Purchase
Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value
In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans
Culture
In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.