Sr. Connectivity Solutions Network Engineer

Job Description

The Engineer Sr, Network Connectivity Solutions is a highly knowledgeable professional responsible for developing IT infrastructure solutions and standards that meet or exceed business performance expectations.

This position will be responsible for the design, development and delivery of ship to shore communications and data transport, global wide-area network routing, network security, cloud networking, data center networking to achieve and sustain world class Shipboard Communications and services for the Carnival Corporation fleet, as well as all shore side locations. 

The position is responsible for creating detailed solution designs and documentation that support the development, implementation and operations of enterprise-class network used globally across ship and shore locations. 

This role will support cross-departmental collaboration and internal communications with staff throughout the organization and service providers while promoting a positive work environment that supports consistency and drives efficiencies.

Essential Functions:

Design:

• Design, plan, document, and support the configuration of logical and physical system layouts 
• Provide direction for the installation and configuration of all software packages as needed to support business requirements 
• Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning
• Design and deploy new satellite provider vendor neutral solutions, including migration to new provider such as SES, Marlink, Starlink and Eutelsat.
• Participate in the development of system solution standards 
• Develop detailed design, installation and  configuration documentation for enterprise system deployments 
• Ensure in solutions and deployments, the security of our enterprise infrastructure and compliance with all applicable security standards (PCI, PII, HIPPA etc.)
• Recommend and oversee projects that expand, change, or improve the systems and related infrastructure
• Provide assistance in reviewing performance and capacity requests as well as design solution resolution 
• Collaborate with the Brand service delivery leaders to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need 
• Develop solutions with a focus on reducing operating costs or increasing guest and crew experience Provide Capital Expenditure Request level hardware, software, license and labor estimate detail for projects 
• Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects • Work with other infrastructure teams for new systems designed and engineered

Leadership:

• Leads a small team of Network Engineers accountable for IT infrastructure architecture and standards development
• Reviews and provides approval to deliver, all designs produced by the team

Research:

• Understand advances and changes in the technology industry and work directly with equipment manufactures to assess new technologies

Support:

• Act as the highest level of engineering escalation for issues encountered
• Provide system support and troubleshooting expertise as needed for designed solutions
• Provides technical and tactical support to team subordinates when directed or necessary to deliver

Other duties as assigned.

Qualifications:

• Education:  Bachelor’s degree computer science, information technology, other advanced science or engineering field.
• Work Experience:  5+ years as a Network Engineer required.  5+ years working knowledge of corporate IT disciplines and group dynamics required.

Knowledge, Skills & Abilities:

• SD-WAN design and implementation 
• Carrier Wi-Fi architecture for 3G/4G/5G traffic offloads for Aero/Maritime and Mobile Network Operator services. 
• Performs customer requirements analysis and maintains product roadmap
• Leads partner GWAN equipment evaluation, integration and procurement activities
• Manages Product Quality and Configuration Management activities
• Coordinates systems acceptance testing for satellite GWAN solutions
• Specifies equipment, generates, and issues purchase requisitions for equipment and services
• Manages engineering activities to include transmission planning, link budget analysis, network design, budgetary pricing, network enhancements, and technical briefings
• Supports RFP responses including requirements, compliance and gap analysis
• Strong knowledge in various network security technology.
• Experience in least one major manufacture such as VERSA, Palo Alto, Fortinet, Juniper, HPE/Aruba and Cisco for Layer 2/3 network switching, wireless Network technology, Firewall technology, SD-WAN . Good understanding of routing and switching protocols, wireless standards.
• Excellent presentation and communication skills required

Required Interpersonal

• Strong leadership skills of highly technical engineers and architects
• Strong customer-service orientation
• Excellent written and oral communication skills
• Excellent listening and interpersonal skills
• Ability to communicate ideas in both technical and user-friendly language
• Ability to conduct research into systems issues and products
• Highly self-motivated and directed
• Strong organizational skills with a keen attention to detail
• Ability to analyze issues, use sound judgment, and solve complex problems
• Proficient in multi-tasking
• Able to prioritize and execute tasks
• Experience working in a team-oriented, collaborative environment
• Understanding of development and project management processes and methodologies
• Understanding of industry trends as well as successful strategies and product roadmaps
• Strong strategic planning capabilities with proven hands-on implementation experience

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.  Requires regular movement throughout CCL facilities.

Travel:  Less than 25% with ship-based travel likely.

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential. 

Work Location: This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be in (or willing to relocate to) the Miami/Ft. Lauderdale area.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits: 
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
• Financial Benefits: 
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site preschool program and wellness center at our Miami campus

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