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Sr. Applications Analyst

Job ID 9562 Location Miami Date posted 12/03/2024 Work Style Hybrid
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Company Overview

At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!

Our Culture Essentials

Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

  • Speak Up
  • Respect & Protect
  • Empower
  • Improve
  • Listen & Learn
  • Communicate

Responsibilities

Job ID 9562 Location Miami, FL Date posted 12/03/2024

The Sr. Applications Analyst will lead project level teams to deliver code that meets business functionality and is in adherence with Carnival's coding standards and security protocols.  This role will understand the entire Sales and Guest Services portfolio and will be able to identify system impacts for all projects and would contribute to and influence functionality such as cruise reservations through all sales channels, pricing and inventory control for all sales channels, pre cruise sales and service, trade partner management, groups sales and service and payment processing. This resource would have experience with high availability, high volume, system of record applications. This resource provides technical solutions adhering to industry accepted best practices and will provide input for the direction of project solutions. The resource will be able to work with / lead teams using waterfall, hybrid or agile methodologies.  The Sr. Applications Analyst will also collaborate with architects and other developers across Carnival brands to assess and analyze best fit for cross-brand product utilization. The Sr. Applications Analyst may be the sole representative for Sales and Guest Services on certain projects.

Essential Functions: 

  • Serve as an influential technical lead with responsibilities that include working with business users to gather and document requirements, designing and developing innovative solutions, providing technical guidance and creating functional code adhering to Carnival coding standards. 
  • Provide technical leadership to ensure business requirements are satisfied and Carnival coding standards are followed. Team members can include but are not limited to architects, developers, testers, and business analysts. 
  • Understand the end-to-end integration within the Sales and Guest Services portfolio. Apply that knowledge to new requests to produce a system design that will meet business requirements with the least operational impact. 
  • Maintain a focus on PCI Compliance. Work with GISCS to follow and maintain architecture and security roadmap that aligns to company's business needs today and for the future.
  • Be the liaison with third party vendors to ensure designs adhere to CCL technical specification and security standards. Review third party work in terms of quality and adherence to standards 
  • Provide accurate estimates on scope and cost using both traditional waterfall and agile delivery mechanisms. 
  • Assist in troubleshooting and debugging in order to provide timely and effective problem resolution to production problems as they arise. Provide 24x7 support to new systems as they are deployed. 
  • Communicate important decisions to management and keep them informed of progress throughout the entire software development life cycle. Effectively escalate risks and issues to Manager 
  • Lead a project level team to oversee the build process, design documentation and business communication. Oversee projects from inception through implementation applying their experience with high availability, high volume, system of record applications and systems.

Qualifications:

  • Bachelor's Degree Computer Science of a Related Field
  • 5+ years of Computer science experience required
  • 7+ years of Software Development experience required
  • 5+ years of Technical lead experience preferred

Knowledge, Skills and Abilities:

  • Strong Unisys programming skills. Solid experience of Cobol, SQL, ECL, Formgen, UDEX 
  • Experience with Azure. 
  • Solid understanding of integrations to external entities and systems. 
  • Experience with designing DB structures 
  • Ability to listen and communicate effectively. 
  • Ability to handle multiple jobs at the same time. 
  • Solid understanding of the software development lifecycle, of Quality Assurance techniques using source code control repositories, and debugging & testing experience is expected. 
  • Strong experience with technical troubleshooting production software. 
  • Solid experience developing instrumentation strategies for production systems 

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Travel: Less than 25% ship and shore-based travel

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida from Tuesday through Thursday.  Employees may work from home on Mondays and Fridays. Some positions may require additional in-office time each week and final schedule is determined by your leader.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. 
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site preschool program and wellness center at our Miami campus

#LI-SR1

#LI-Hybrid

About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and gourmet dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmelden.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Employee Benefits

  • Hybrid Work Environment

    Empowering work-life integration and flexible opportunities for your personal and career success

  • Wellness Programs

    Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

  • Cruise Benefits

    An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway

  • Parental Programs

    Generous parental leave time and adoption assistance programs

  • Retirement Plan

    Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions

  • Employee Stock Purchase

    Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value

In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans

Culture

In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.

I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.

Miguel Fleet Technical Document Center Manager Summit Seeker

Carnival is a great place to learn and grow.

Tyrone Lost Mail Clerk Chess Master

Carnival’s culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!

Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru

Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.

Conchita Senior Revenue Business Analyst
Culinary Explorer
Restaurant Explorer

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