ResX Technical Product Owner - Summer 2026 Intern
Company Overview
At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!
Our Culture Essentials
Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.
- Speak Up
- Respect & Protect
- Empower
- Improve
- Listen & Learn
- Communicate
Responsibilities
Are you ready to set sail on an exceptional career journey? Carnival Cruise Line is thrilled to announce openings for our 2026 Summer Internship Program—a unique opportunity to make waves in your professional life.
Position: Summer Internship Program
Location: Hybrid in Miami, Florida
Dates: May – August 2026
Compensation: Competitive hourly wage provided
About Us:
Carnival Cruise Line is a global leader in the cruise industry, renowned for delivering unforgettable experiences at sea. Our Summer Internship Program is your ticket to join us in our Miami, Florida headquarters with a hybrid work schedule. This is an exciting opportunity to dive into the dynamic world of cruising.
Your Journey Awaits:
Dynamic Exposure: Immerse yourself in our business units, including Human Resources, Revenue Management, Communications, Finance and Accounting, IT, and Marine Operations.
Hands-On Experience: Over 10 weeks, you'll actively contribute to impactful projects, challenge and enhance processes, and gain firsthand insights into our daily operations.
Mentorship: Receive mentorship and guidance from Carnival's seasoned professionals, paving the way for your professional growth.
Networking: Build valuable connections and friendships with fellow interns and Carnival Cruise Line employees.
Key Details:
Hybrid Program: This internship is a hybrid program based in Miami, Florida. Students must be available for the entire duration of the program and willing to work a hybrid schedule, combining both in-office and remote work. This is a full-time opportunity, with interns working 40 hours per week. While hours may vary, interns can expect to work from 9 AM to 5 PM, Monday through Friday.
Relocation Support: Carnival provides housing for interns who are relocating to Miami for the summer.
Eligibility: Juniors, seniors, and graduate students are preferred for the program.
Technical Requirements: Interns will be provided with a company-issued laptop and will need reliable internet when working remotely.
Department Name
Corporate IT – Reservation Experience (ResX)
Department Summary
The Reservation Experience (ResX) Team supports the reservations software ecosystem across five cruise brands with a north star to deliver an amazing guest and partner experience. Within ResX, the product team maximizes IT investment by driving high-impact projects in partnership with business and engineering. Product Owners innovate, drive high service levels, and use the roadmap as a vehicle to improve guest experience while modernizing our systems.
Internship Project Summary
Project Title:Unified Shopping Cart for E-Commerce
Objective: The intern will scope and gather requirements for the Unified Shopping Cart project. This project will allow our brands to transform the ways customers shop by “basket building” in the checkout flow. This involves working with product, tech, and e-commerce stakeholders in booking and pricing domains. It will include research and discovery work, as well as wireframing.
Essential Functions (Key Responsibilities)
Drive a project on the ResX strategic roadmap
Define and socialize new product features to elevate the customer experience.
Incorporate feedback from senior leaders
Build relationships with stakeholders and ensure alignment with business goals.
Lead discovery sessions, requirements gathering, business impact estimation, and cost calculation for features and services.
Learning Outcomes
Gain hands-on experience in writing software product requirements
Develop product ownership skills like discovery and prioritization
Learn how to communicate to developers, business stakeholders, and executives.
Learn how to turn business ideas into working software
Specific Qualifications
Skills: Communication and organization
Preferred Experience: Coursework or prior experience in data analysis
Technical: Engineering degree, computer science, or information systems degree.
Application Information:
Required Materials: Please submit a resume as part of your application. Applicants should stay on top of their tasks, including interview invites and follow-up emails, to progress through the hiring process.
Application Deadline: Applications will remain open until October 10, 2025.
Interview Process: Selected applicants will complete a HireVue recorded video interview and a virtual interview.
Selection Notification: All interns will be selected by March 1, 2026.
Onboarding: Interns will participate in a comprehensive onboarding process, including orientation sessions and pre-internship activities.
Assessment Criteria:
We are seeking candidates who demonstrate leadership potential, strong communication skills, relevant academic and work experience, and a passion for the cruise industry. Each department will have specific qualifications and requirements for their internship projects, so applicants should review the full job description thoroughly to ensure they meet these qualifications.
Diversity and Inclusion:
Carnival Cruise Line is committed to creating a diverse and inclusive environment. We encourage applications from all qualified individuals, regardless of background.
Your Path to Success:
Our internship program serves as a pathway to identify top talent who can seamlessly transition into a thriving career at Carnival Cruise Line or become part of our esteemed 18-month Rotational Leadership Programs. With the knowledge and professional insight you'll gain during your internship, the possibilities are endless.
Embark on a journey of learning, growth, and endless possibilities!
Ready to take the helm of your career? Apply now and seize the opportunity to shape your future with Carnival Cruise Line. Don't miss the boat!
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Employee Benefits
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Hybrid Work Environment
Empowering work-life integration and flexible opportunities for your personal and career success
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Wellness Programs
Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym
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Cruise Benefits
An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway
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Parental Programs
Generous parental leave time and adoption assistance programs
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Retirement Plan
Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions
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Employee Stock Purchase
Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value
In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans
Culture
Get ready to embark on a journey filled with unforgettable moments. Just as our cruises create incredible memories for our guests, we're dedicated to making work an adventure you'll truly enjoy. Get ready to embrace exhilarating challenges that come with equally exhilarating rewards. You'll join our vibrant and inclusive community, where diversity is not just embraced – it's celebrated. Let's create memories together!
I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.
Miguel Fleet Technical Document Center Manager Summit Seeker
Carnival is a great place to learn and grow.
Tyrone Lost Mail Clerk Chess Master
Carnival’s culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!
Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru
Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.
Conchita
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