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Principal Revenue Management Data Science Analyst

Job ID 8779 Location Miami Date posted 07/31/2024 Work Style Hybrid
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Company Overview

At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!

Our Culture Essentials

Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

  • Speak Up
  • Respect & Protect
  • Empower
  • Improve
  • Listen & Learn
  • Communicate

Responsibilities

Job ID 8779 Location Miami, FL Date posted 07/31/2024

Job Description


Responsible for conceptualizing and creating advanced demand monitoring and customer behavior models; maintaining, enhancing, and improving the accuracy and effectiveness of existing model performance; providing consulting advice and tools to improve revenue management analyst performance and revenue maximization; and utilizing science models to support executive reporting and budget/revenue forecasting.

Essential Functions:

  • Develop, enhance a variety of mathematical models (includes data collection, analysis, prototyping, testing, creation of production systems, and development of performance metrics) 
  • Monitor model performance, re-calibrate, maintain, and recommend design enhancements.
  • Develop tools/reports for analysts and management to monitor business trends, forecasts, and customer behavior.     
  • Aid upper management by way of ad hoc analyses to answer a variety of business-related questions   
  • Consult/train analysts and management on use of science models and tools     

Qualifications:

  • Minimum Education:  Master’s Degree required
  • Discipline/Major:  Quantitative discipline such as Operations Research, Industrial Engineering, Applied Math, Decision Sciences, or related field   
  • Required Years and Area of Professional Experience: 7+ years’ experience preferred within a large corporation practicing revenue management or academic research on revenue management models and systems
  • Critical Professional Related Technical/Computer Skills: Experience in building mathematical models utilizing Data Mining/Operations Research/Statistics techniques, Proficient in SQL, Python, SAS/SPSS/R and Tableau desktop.   

Knowledge, Skills & Abilities:

  • Self-starter who can work well across teams and move projects forward when information is incomplete or ambiguous with minimal guidance from the management team.
  • Ability to lead medium-to-large sized efforts across teams from inception to completion.
  • Ability to understand and build out the team’s analytical and technical framework in a way that efficiently and holistically supports performance objectives.
  • Ability to understand individual models as well as how those models interact across a variety of subject area.
  • Must demonstrate an ability to understand, analyze, and consider the interactions of various business variables, operational considerations, and data limitations in creating modeling that aligns with real-world behavior and allows users to draw insights, develop deeper understanding, and make better decisions that result in improved performance. 
  • Ability to review modeling output against real-world behavior and make recommendations to manger, product management team, and senior-level leadership.
  • Ability to communicate sophisticated modeling concepts in easy-to-understand business terminology across various levels of users is important to the success of this role.
  • Ability to take on undefined business opportunities and develop analytical frameworks that create meaningful business context, deepen understanding of the business, create actionable opportunities, and propose solutions that are operationally feasible.
  • Ability to correctly define business problems, research and assess the effectiveness of various modeling approaches when given a specific business question, understand data limitations, anticipate downstream impacts, and create structure when existing structures do not already exist.

Work Location:This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be in (or willing to relocate to) the Miami/Ft. Lauderdale area.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits: 
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage
  • Financial Benefits: 
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off 
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
  • Other Benefits 
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement
    • On-site preschool program and wellness center at our Miami campus

#LI-LS1

#LI-Hybrid


About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 



Employee Benefits

  • Hybrid Work Environment

    Empowering work-life integration and flexible opportunities for your personal and career success

  • Wellness Programs

    Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

  • Cruise Benefits

    An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway

  • Parental Programs

    Generous parental leave time and adoption assistance programs

  • Retirement Plan

    Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions

  • Employee Stock Purchase

    Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value

In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans

Culture

In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.

I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.

Miguel Fleet Technical Document Center Manager Summit Seeker

Carnival is a great place to learn and grow.

Tyrone Lost Mail Clerk Chess Master

Carnival’s culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!

Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru

Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.

Conchita Senior Revenue Business Analyst
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