Music Rehearsals Supervisor
Company Overview
At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!
Our Culture Essentials
Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.
- Speak Up
- Respect & Protect
- Empower
- Improve
- Listen & Learn
- Communicate
Responsibilities
Job Description
Manage and delegate daily music rehearsal operations at CCL Studios. This includes but is not limited to rehearsal feedback and coaching musicians, overseeing mini concert series for all music groups in CCL Studios, gear maintenance and ordering, music orientation for team members, music manager trainings and preparation, TM development and brand quality control of music department. Support the Music Department and overall entertainment experience by developing and delivering consistently high-quality department produced music products in line with Carnival’s brand and programming standards.
Essential Functions:
- Direct live rehearsals for all music acts that come through CCL studios, including vocalists, 6-piece rock bands, Latin quartets, and Electric String Trios. Give clear applicable feedback in a fun way to musical groups to achieve the musical level of Carnival brand standard.
- Oversee a weekly mini concert “preview” series for each musical act that goes through Carnival Studios, including performance preparation and structured feedback in accordance with the “Live Performance Method”
- Execute strict rehearsal agenda for multiple groups simultaneously by coaching and delegating responsibilities to shipboard Music Managers and group leaders, including integration of live music elements into production shows with the casts of singers and dancers.
- Prepare Music Managers for shipboard contract via training, calls with key stakeholders, utilizing internal data based on itinerary and guest demographics, ensuring that all musical groups prepare approved itinerary-appropriate material that will be utilized throughout their shipboard contract, coordinate music collaboration with other departments including Youth, Experience and Production Shows.
- Partner with Studio Manager, Casting & Booking Department, Manager of Music Direction, and production show team to create facility rehearsal schedule. This includes arrival/departure dates from the studio, orientation and trainings, rehearsal time needed, music and production show integration, etc.
- Oversee team member coaching, discipline or action plans necessary to support studio and music operation.
- Coordinate with Music Operations Supervisor and Manager Music Direction to monitor and analyze guest demographics and guest satisfaction scores for the fleet, and use feedback to adapt music preparation and rehearsals
- Support offsite music needs and/or performances for company events
- Operate within assigned budget while looking for ways to decrease expense and innovate new ideas.
- Continually analyze processes and products and develop strategies for improving future results.
Qualifications:
- Bachelor’s degree in Music Performance, Music Education, Music Business
- 3-5 years of music/entertainment industry experience. Cruise and/or hospitality industry preferred
- Behringer X-32, Live Musical Equipment (microphones, amplifiers, wireless systems, in ear monitors, DJ gear, etc.) Music notation (Finale, Sibelius, etc.), DAW (Pro Tools, Ableton, Logic, etc.), Microsoft Office, Outlook, Word, PowerPoint, Access, and Excel. Database experience is a plus.
Knowledge, Skills and Abilities:
- Ability to analyze, understand, and communicate expert level musical concepts in live music rehearsals to multi-cultural groups of performers. Ability to give clear applicable direction to music acts ranging from vocalists and 6-piece bands to Electric String Trios and Latin Quartets to meet Carnival’s high musical brand standards and ensure readiness for shipboard contracts. Ability to coach and manage creative and artistic personalities, adhere to schedules and delegate responsibilities to meet hard deadlines. Strong live sound and musical gear knowledge a must, with DJ knowledge a plus. Strong organizational, interpersonal, and communication (both written and oral) skills. Ability to work proactively and under-pressure individually and as part of a team. Critical thinking skills and ability to adapt to change quickly. Strategic thinker able to find solutions to complex problems that can balance short and long-term objectives. An individual that loves supporting people and their development.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. Must be able to lift in excess of 50 pounds. May need to stand for long periods of time.
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. May be requested to work a different shift.
Work Location: This position is classified as “in-office.” Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program and wellness center at our Miami campus
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About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Carnival Corporation & plc is the world’s largest leisure travel company, committed to creating exceptional experiences for its guests through a diverse range of cruise brands. The company operates several renowned cruise lines, including Carnival Cruise Line, Holland America Line, Princess Cruises, Seabourn, AIDA, and Costa Cruises. Carnival is known for its passion for excellence, guest satisfaction, and creating a work environment that fosters growth, teamwork, and personal fulfillment for its employees.
We are an equal opportunity employer, providing a work environment that encourages respect, inclusion, and diversity. Carnival is committed to creating a safe and supportive environment for all employees, free from discrimination and harassment. We offer extensive training programs, career advancement opportunities, and an inclusive work culture.
Carnival Corporation & plc is committed to adhering to all local, state, and federal labor laws, and provides its employees with the necessary resources to comply with regulatory requirements. We value diversity, equality, and transparency in all aspects of our operations.
For further information regarding our policies and compliance, please refer to the following resources:
Employee Benefits
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Hybrid Work Environment
Empowering work-life integration and flexible opportunities for your personal and career success
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Wellness Programs
Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym
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Cruise Benefits
An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway
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Parental Programs
Generous parental leave time and adoption assistance programs
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Retirement Plan
Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions
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Employee Stock Purchase
Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value
In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans
Culture
In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.