Loyalty Co-Brand Manager

Job Description

Manages various elements of the Cobrand program involving the banks and networks as well as priority projects interfacing with various internal and external partners and stakeholders.  This position is responsible for management of timelines, coordination and communication including project management and execution from project inception to completion as well as some day-to-day functions of cobrand program and portfolio management including acquisitions and existing card member engagement activities.

Job Functions:

• Manages complex, multi-party projects that enhance cobrand capabilities or profitability. Liaises between loyalty/cobrand team and bank partner, network partner, internal IT resources and shoreside and shipboard operational teams. Manages project timelines, deliverables and results.
• Manages aspects of employee facing acquisition programs including program interface and processes, coordination of collateral refreshes, training and troubleshooting.
• Manages aspects of Cobrand and loyalty reporting, including optimization and distribution of reports.
• Brings / vets new ideas for cobrand enhancement, efficiencies and supports research, requirement gathering and business case development.

Required for all Jobs:

• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications:

• Education:  bachelor’s degree in finance, business or marketing required.  Master’s degree preferred.
• Work Experience:  5+ years Business / Finance / Project Management / Banking/ Cobrand Role required. Experience in at least one of these areas: 1) Credit Card / Cobrand ; 2) Banking or finance 3) Loyalty or travel; 4) High pace environment like management consulting, private equity or start-ups preferred.

Knowledge, Skills & Abilities:

• Strong project management acumen.
• Ability to be flexible and adapt, as well as resilience and resourcefulness.
• A results-driven team player who knows how to execute successfully.
• Strong analytical skills
• Able to turn analysis in action.
• Excellent interpersonal skills. 
• Excellent communication skills.
• Strong influencing and negotiating skills to maximize opportunities for alignment within Carnival and with Business Partners.
• A proactive style combined with a high energy level.
• Ability to work effectively in a team-based environment.

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 

Travel:  Less than 25% travel ship and shore based

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential. 

The range for this role’s salary rate is $75,000-$120,000.  Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits: 
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
• Financial Benefits: 
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site preschool program and wellness center at our Miami 

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