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Human Resources Coordinator

Job ID 9880 Location Miami Date posted 01/29/2025 Work Style Hybrid
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Company Overview

At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!

Our Culture Essentials

Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

  • Speak Up
  • Respect & Protect
  • Empower
  • Improve
  • Listen & Learn
  • Communicate

Responsibilities

Job ID 9880 Location Miami, FL Date posted 01/29/2025

The Human Resources Coordinator provides critical support to the HR Director and HR Business Partner (HRBP) team, ensuring efficient execution of administrative and operational HR functions. This position is responsible for generating reports, managing job descriptions, processing HR technology requests, updating organizational hierarchies and charts, handling position code management, and ensuring the accuracy of HR system data. The HR Coordinator serves as a key resource for the HR team, helping to enhance organizational effectiveness and employee satisfaction.

Job Functions:

HR Administrative Support:

• Maintain accurate employee data in HR systems, ensuring timely updates related to new hires, terminations, transfers, and other personnel changes.

• Maintain and update job descriptions for all roles, ensuring they accurately reflect current responsibilities and requirements. Assist with auditing the job description repository periodically.

• Review and submit finalized job descriptions to the Compensation team for evaluation, ensuring all necessary details (e.g., responsibilities, qualifications, and scope) are accurately reflected and meet organizational standards.

• Respond to employee HR cases inquiries regarding HR policies, procedures, and systems, escalating complex or sensitive issues to the appropriate HRBP as needed.

HR Technology and Systems Support:

• Ensure data integrity within HR systems by conducting regular audits to ensure consistency and accuracy 

• Collaborate with HRIS teams to suggest system enhancements or troubleshoot technical issues.

• Handle HR system-related requests, ensuring timely resolution of issues or updates.

• Process HR technology requests and ensure prompt resolution of issues.

• Process and manage position code requests, ensuring accurate coding and end-dating as necessary.

Employee Lifecycle Coordination:

• Coordinate offboarding tasks, including exit interviews, final documentation, and equipment collection.

• Coordinate with HRBP team to gather necessary information for opening backfill and new requisitions, ensuring all details are complete and aligned with role requirements.

• Collaborate with the Finance department to secure position approvals, tracking progress and maintaining records of authorization.

Reporting and Data Analysis:

• Prepare and distribute regular and ad hoc HR reports to support business decisions.

• Update and maintain organizational hierarchy information in HR systems in collaboration with the HR Business Partner team.

• Create and revise organizational charts to reflect structural changes within the company

Compliance and Documentation:

• Maintain personnel files and HR records in compliance with company policies and legal standards.

• Update and maintain employee records in HR systems with accuracy and timeliness.

HR Projects and Initiatives:

• Support HR leadership with ad hoc projects and research as needed.

• Assist the HR Director and HRBPs with the implementation of HR programs and initiatives, such as engagement surveys, performance management, and recognition programs.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • 1+ years of experience in an HR administrative or coordinator role, preferably supporting specific client groups
  • Computer skills:  Strong proficiency in HRIS systems, Microsoft Office Suite (Excel, PowerPoint, Word, Visio), and data reporting tools. Oracle and Dayforce experience preferred

Knowledge, Skills & Abilities:

•Excellent organizational skills with the ability to manage multiple priorities in a dynamic environment.

• Strong attention to detail and accuracy.

• Effective communication and interpersonal skills, with the ability to handle sensitive information confidentially.

• Ability to prioritize and manage multiple tasks in a fast-paced, dynamic environment.

• Capability to work both independently and collaboratively in a fast-paced environment.

• Customer-focused approach to service delivery.

• Analytical and problem-solving skills.

• Team collaboration and adaptability.

• Proactive approach to process improvement and data accuracy.

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities.

Travel: No or very little travel likely

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential.  Weekend travel required.

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. 
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site preschool program and wellness center at our Miami campus

#LI-Hybrid

#LI-LS1

About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and gourmet dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmelden.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Employee Benefits

  • Hybrid Work Environment

    Empowering work-life integration and flexible opportunities for your personal and career success

  • Wellness Programs

    Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

  • Cruise Benefits

    An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway

  • Parental Programs

    Generous parental leave time and adoption assistance programs

  • Retirement Plan

    Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions

  • Employee Stock Purchase

    Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value

In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans

Culture

In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.

I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.

Miguel Fleet Technical Document Center Manager Summit Seeker

Carnival is a great place to learn and grow.

Tyrone Lost Mail Clerk Chess Master

Carnival’s culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!

Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru

Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.

Conchita Senior Revenue Business Analyst
Culinary Explorer
Restaurant Explorer

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