Business Development Manager-Seattle

Candidates must reside in Greater Seattle Area.

Responsible for developing and executing strategic initiatives to educate and empower travel agents, with the objective of driving sales growth and expanding market share within the assigned territory. This role oversees travel agency accounts, consistently working toward surpassing performance goals and benchmarks. As a Business Development Manager (BDM), the position is directly accountable for promotional efforts that generate revenue from agency driven sales for Carnival Cruise Line. Engagement with accounts is carried out through a mix of in-person visits, virtual webinars, phone outreach, and written communications. Importantly, this role focuses solely on B2B sales activities and does not involve direct-to-consumer transactions.

Essential Functions:

• Design and implement strategies for territory management and business development to ensure long-term relationships with travel agents are consistent and continue to grow in accordance with corporate objectives.
• Enhance promotional effectiveness and develop marketing strategies. Provide travel agents with online promotional materials and collateral and make recommendations to enhance agency marketing effectiveness.
• Educate travel agents on Carnival Cruise Line products and provide sales and marketing assistance. Including but not limited to ship inspections, trade shows, pier side overnights and seminars at sea.
• Make assigned sales calls per week in the specified territory to travel agency accounts as directed by RVP/VP North America.
• Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes. Develop and deliver engaging training materials, including presentations, videos, and interactive content.
• Maintain frequent contact with RVP/VP North America to ensure territory needs are met and opportunities are addressed.
• Collaborate with Strategic Partner Division to maintain clear and consistent communication with shared travel agent accounts. 
• Conduct sales blitzes to target specific company initiatives.   
• Manage co-op needs and territory budget
• Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM.
• Complete required reporting of activities and track budgeted tools as requested by RVP/VP

Qualifications:

• High School Diploma required. 
• Bachelor's degree in business, marketing, or a related field preferred
• Discipline in Sales/Marketing
• Proven experience in sales, preferably within the travel or hospitality industry
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Excellent communication and presentation skills
• Strong understanding of travel agent distribution channel.

Knowledge, Skills & Abilities:

• Self-motivated, proactive and results oriented.

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. May need to stand for long periods of time..

Travel:  In addition to daily travel for sales calls, will require up to 25% travel outside of territory for various events (Ship visits, sales meetings, seminars at sea, etc.)

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Remote work environment-requires personal home office set up. 

This position is classified as “remote.”  As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.  Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas.  If the search is extended past those areas, candidates must be located in one of the following U.S. states:  FL, GA, TX and NC 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

• Health Benefits: 
  • Cost-effective medical, dental and vision plans 
  • Employee Assistance Program and other mental health resources 
  • Additional programs include company paid term life insurance and disability coverage  
• Financial Benefits: 
  • 401(k) plan that includes a company match 
  • Employee Stock Purchase plan 
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. 
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
  • Personal and professional learning and development resources including tuition reimbursement  
  • On-site Fitness center at our Miami campus 

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