Skip to main content
Land-Based
Jobs

Benefits Coordinator

Job ID 9693 Location Miami Date posted 01/07/2025 Work Style Hybrid
Apply

Company Overview

At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!

Our Culture Essentials

Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

  • Speak Up
  • Respect & Protect
  • Empower
  • Improve
  • Listen & Learn
  • Communicate

Responsibilities

Job ID 9693 Location Miami, FL Date posted 01/07/2025

Provide administrative support to the Benefits and Wellness Department.  Serves as liaison to new hires by conducting new hire orientations, processes enrollments and responds to inquiries.  This role also provides support for FMLA compliance activities, maintains files and department documents and communications.  Reports to Director, Benefits & Wellness. 

Essential Functions:

  • Conducts new hire orientations and updates new hire communications using PPT, Sharepoint, & Word.  Processes new hire enrollments in HCM and responds to inquiry HR cases and emails.
  • Maintain HIPAA compliant electronic files for benefits team, utilize the file management software (iManage) and act as point of contact and access administrator for the broader shoreside human resources team.
  • Prepare and set up meetings designed to help employees obtain information and understand company benefits and wellness and other related incentive programs. Ensure distribution of required employee notices.
  • Review and process tuition reimbursement applications in accordance with established guidelines.
  • Assist with Annual Open Enrollment tasks.
  • Schedule Retirement committee meetings, assist in coordinating meeting documents, presentations, etc. Record and distribute meeting minutes as needed.
  • Other duties as assigned

Qualifications:

  • High School diploma or GED/Associate’s degree in Human resources
  • 2 years' experience in HR assistant, HR coordinator, or employee benefits administration role       
  • Advanced PowerPoint and Microsoft Applications

Knowledge, Skills & Abilities:

  • Working knowledge of basic concepts of HIPAA, FMLA, and FLSA. Excellent organizational and time management skills. Strong communication skills, both written and verbal, to effectively explain benefits information and respond to employee inquiries. Proficiency in Microsoft applications such as PPT, Word and Excel. 

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended period of time.

Travel:   None or very little travel likely.

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. 
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site preschool program and wellness center at our Miami campus

#LI-Hybrid

#LI-LS1

About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and gourmet dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmelden.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Employee Benefits

  • Hybrid Work Environment

    Empowering work-life integration and flexible opportunities for your personal and career success

  • Wellness Programs

    Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

  • Cruise Benefits

    An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway

  • Parental Programs

    Generous parental leave time and adoption assistance programs

  • Retirement Plan

    Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions

  • Employee Stock Purchase

    Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value

In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans

Culture

In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.

I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.

Miguel Fleet Technical Document Center Manager Summit Seeker

Carnival is a great place to learn and grow.

Tyrone Lost Mail Clerk Chess Master

Carnival’s culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!

Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru

Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.

Conchita Senior Revenue Business Analyst
Culinary Explorer
Restaurant Explorer

Be The First To Know

Get the latest job openings right in your inbox.

Customize your alertsSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

By uploading your resume you are not submitting an application for employment.

By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from CARNIVAL CRUISE LINE.