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BCP Director

Job ID 8733 Location Miami Date posted 07/24/2024 Work Style Hybrid
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Company Overview

At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!

Our Culture Essentials

Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

  • Speak Up
  • Respect & Protect
  • Empower
  • Improve
  • Listen & Learn
  • Communicate

Responsibilities

Job ID 8733 Location Miami, FL Date posted 07/24/2024

Job Description


The Director, Business Continuity Planning and Disaster Recovery will provide strategic direction and leadership in designing, maintaining, and executing our business continuity and disaster recovery plans and procedures. The role will manage a team that ensures business continuity in the event of a disaster, minimize downtime during incidents, and guide recovery activities. This position will be instrumental in safeguarding our critical systems and data and maintaining service to our customers and partners.

Essential Functions:

  • Develop, implement, and maintain policies, procedures, and programs for disaster recovery and business continuity based on industry best practices.
  • Provide day to day leadership, training, and guidance to the team and stakeholders on disaster recovery and business continuity processes and procedures.
  • Oversee disaster recovery testing and make enhancements to ensure recovery strategies remain up-to-date and effective.
  • Manage and coordinate crisis and incident management processes, including response and communication, during and after business disruptions.
  • Collaborate with cross-functional teams to understand critical business processes and ensure that disaster recovery and business continuity plans align with business needs.
  • Conduct business impact analysis and risk assessments, identifying potential vulnerabilities and proposing mitigation strategies.
  • Prepare and deliver regular reports to senior management on the status of disaster recovery and business continuity plans and readiness.
  • Establish relationships with external partners and vendors to support recovery solutions.
  • Ensure compliance with relevant laws, regulations, and industry standards related to disaster recovery and business continuity.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications:

  • Education:  Bachelor’s degree in Computer Science, Information Systems or related field required. Master’s degree in Computer Science, Information Systems or related field preferred.
  • Work Experience:  10+ years’ experience in IT business continuity and disaster recovery.  7+ years with at least 5 years in a leadership role required.
  • Certified Business Continuity Planner upon hire required.
  • Disaster Recovery Certified Specialist upon hire required.

Knowledge, Skills & Abilities:

  • Proven experience in developing, testing, and maintaining disaster recovery and business continuity plans.
  • Strong understanding of IT infrastructure, systems, and applications, and how they relate to business processes.
  • Excellent knowledge of risk management and business impact analysis. 
  • Proven ability to lead teams and manage crises effectively. 
  • Exceptional communication skills, both written and verbal, and the ability to articulate complex concepts to a variety of audiences. 
  • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.
  • Must be detail-oriented, deadline-driven, and able to work independently and manage multiple projects simultaneously.

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.  Requires regular movement throughout CCL facilities. 

Travel:  Less than 25% with shore-based travel likely.

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Work Location: This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be in (or willing to relocate to) the Miami/Ft. Lauderdale area.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits: 
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage
  • Financial Benefits: 
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off 
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
  • Other Benefits 
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement
    • On-site preschool program, wellness center at our Miami campus

#LI-SH1

#LI-Hybrid


About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 



Employee Benefits

  • Hybrid Work Environment

    Empowering work-life integration and flexible opportunities for your personal and career success

  • Wellness Programs

    Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

  • Cruise Benefits

    An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway

  • Parental Programs

    Generous parental leave time and adoption assistance programs

  • Retirement Plan

    Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions

  • Employee Stock Purchase

    Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value

In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans

Culture

In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.

I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.

Miguel Fleet Technical Document Center Manager Summit Seeker

Carnival is a great place to learn and grow.

Tyrone Lost Mail Clerk Chess Master

Carnival’s culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!

Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru

Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.

Conchita Senior Revenue Business Analyst
Culinary Explorer
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