Assistant HR Manager - (PD)
Job Description
ASSISTANT HR MANAGER
JOB DESCRIPTION:
The Grand Turk Cruise Center (GTCC), a subsidiary of Carnival Corporation & plc, is located on Grand Turk in the Turks and Caicos Islands. GTCC hosts cruises from around the world and delivers a memorable experience for guests.
The Asst HR Manager supports the HR Manager in delivering strategic and operational HR services across the employment lifecycle.
This role acts as a trusted advisor to supervisors and department leaders, guiding employee relations, performance management, recruitment, engagement, and compliance.
The Asst HR Manager ensures consistent application of HR policies, supports workforce planning, strengthens employee engagement initiatives, and drives data-informed decision-making while maintaining a strong employee-service orientation.
Key Responsibilities
1. Employee Relations & Performance Support
- Serves as the first point of escalation for employee relations matters
- Provides coaching and guidance to supervisors on performance management, corrective action, and employee development
- Conducts investigations and prepares documentation for disciplinary hearings
- Supports probation reviews and performance improvement plans
- Ensures fair and consistent application of policies
2. Recruitment & Workforce Planning
- Partners with hiring managers to support workforce planning needs
- Oversees the recruitment process from requisition to offer stage
- Screens candidates and supports structured interview processes
- Reviews and approves employment documentation prepared by HR Associate
- Conducts reference checks for key roles
3. HR Operations & Compliance
- Ensures compliance with local employment laws and internal policies
- Reviews HRIS data for accuracy and reporting integrity
- Audits employee files and HR documentation
- Supports legal right-to-work and visa compliance processes
- Prepares reports for leadership (turnover, absenteeism, engagement, etc.)
4. Employee Engagement & Culture
- Partners with HR Manager to drive employee engagement strategy
- Supports action planning following engagement surveys
- Leads engagement activities and recognition initiatives
- Reinforces Culture Essentials behaviors across the Destination
- Acts as a culture ambassador and promotes a speak-up environment
5. Learning & Development
- Supports implementation of training plans
- Facilitates selected training sessions and orientation programs
- Tracks completion of mandatory training
- Identifies skill gaps and makes recommendations to HR Manager
6. Compensation & Payroll Support
- Reviews timesheets before payroll submission
- Supports compensation, benchmarking, and analysis
- Ensures accuracy of contractual amendments and pay adjustments
7. HR Analytics & Reporting
- Analyzes HR metrics and trends
- Prepares quarterly workforce reports
- Identifies trends and makes improvement recommendations
8. Leadership Support
- Acts as deputy to the HR Manager in their absence
- Participates in strategic HR initiatives
- Contributes to continuous improvement of HR policies and processes
EDUCATION & QUALIFICATIONS
Qualifications:
- Bachelor’s degree in human resource management or related field
- 3–5 years of progressive experience in Human Resources
HR certification (HRCI, SHRM, or equivalent) preferred
Experience Requirements:
- Experience in employee relations and performance management
- Working knowledge of employment law and compliance requirements (TCI)
- Experience supporting recruitment, onboarding, and workforce planning
- Strong HRIS knowledge and ability to interpret HR analytics
- Advanced Microsoft Office skills (especially Excel)
- Demonstrated ability to coach supervisors and influence without authority
- Strong organizational skills with the ability to manage competing priorities
LANGUAGE REQUIREMENTS:
Ability to speak English clearly, distinctly, and cordially with employees and guests.
Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers, and co-workers.
SALARY RANGE: USD$45,000.00-$50,000.00