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Overnight - Personal Vacation Planner

Miramar, Florida


This is an outbound telephone sales position. Personal Vacation Planners are provided a database of guests who are either past cruisers or have expressed an interest in cruising with Carnival. This is a high-volume, outbound dialing, sales environment where quotas/metrics must be achieved.

The exempt base earning is $16,500 plus a very lucrative sales commission structure and a 6-month bonus guarantee. Average producers earn between $55K - $60K per year, with top producers earning an average of $90K+ per year. If you have an engaging personality, a passion for sales and are motivated by financial success, we want to invest in you.

  • Average Salary: $55K - $60K per year, with top producers earning an average of $90K+ per year
  • No Travel
  • Full Time
  • In-house position in Miramar, FL

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Hiring Process

Follow these steps and we can start the FUN!

  • 1. Application

  • 2. Video Interview

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  • 3. Video Review

  • 4. In Person Interview

  • 5. Offer Extended

*This is our hiring process and you may be selected to move on within each step of the process based on your professional background, experience, and qualifications for the role.

Success Profile

What makes a successful Personal Vacation Planner at Carnival?
Check out the top traits we're looking for and see if you have what it takes to become our next star!

  • Goal-oriented  
  • Competitive  
  • Deadline-oriented  
  • Focused  
  • Results-driven  
  • Relationship expertise  
Traits are on a scale of 0 to 10

Addtional Traits

  • Good listener
  • Entrepreneurial
  • Positive
  • Enthusiastic

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Benefits / Perks

  • Healthcare

  • PTO

  • 401(k)

  • Life and Disability Insurance

  • Maternity and Paternity Leave

  • Continuing Education

  • Central Location Miramar, FL

  • Cruise Benefits

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Job Description

Area of Interest: Sales
Location: Miramar
State: Florida
Job Title: Overnight - Personal Vacation Planner

Job Description:

We are currently seeking Overnight Personal Vacation Planners to sell cruises and related products to potential customers.  This position requires the individual to build rapport with customers to identify travel needs and to increase business leads.  This is a heavy outbound telephone sales position.  

This is an overnight Telecommuter (remote) role with a Sunday through Thursday, 7pm to 4am work schedule.  Some additional weekend shifts may be required.


 Excellent attendance and punctuality is an essential function of the job.

Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.

Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.

Maintain customer contact database of new and existing accounts in order to close sales.

Participate in mandatory training sessions and meetings to stay current with knowledge of products in order to present cruise product features, benefits and pricing.

Perform other job related functions as assigned.

Education: Minimum High School Diploma or equivalent.

Experience: Previous Carnival Cruise Line Personal Vacation Planner experience required.  Inside/ outside field sales experience with proven sales success. Experience developing new business and new accounts with a customer service background.

Knowledge, Skills & Abilities: Results and goal oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone. Superior prospecting, presentation and closing skills.  Comfort working in an environment requiring achievement of monthly sales targets and goals. Effective time management, organization and multi-tasking skills. Ability to maintain strong working knowledge of cruise products. Good problem solving skills. Ability to work independently and maintain individual lead database. Excellent interpersonal skills.  Proficient in Microsoft Office Suite.

Benefits as a member of Carnival's Team:

  • Certified Great Place to Work
  • A comprehensive benefit program which includes medical, dental and vision plans
  • Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match
  • Tuition Reimbursement
  • Employee Stock Purchase plan
  • Paid vacation and sick time.
  • Cruise benefits
  • An on-site fully accredited preschool educational program located at our Doral campus
  • An on-site Wellness Center and Health clinic at our Doral campus
About Carnival Cruise Line

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

To view a copy of Carnival�s FMLA, EEO and EPPA posters please visit: (copy and paste link into your browser)



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