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Supervisor, Medical Operations
Job Description
Company: Carnival Cruise Line
Area of Interest: Marine Operations
Location: Miami
State: Florida
Job Title: Supervisor, Medical Operations

Job Description:

We are seeking a Medical Operations Supervisor to support the medical operations including the medical center facilities with their equipment, supplies and medications. This individual will find monitor and oversee the maintenance of equipment on board, find creative ways to ensure supplies and medication stocks are sufficient for the daily operation.

Essential Functions:

  • Creates and oversees systems for tracking medical center assets, and evaluate onboard equipment and develop end-of-life replacement plans.
  • Ensure shipboard staff receive timely and efficient troubleshooting assistance and/or repair medical equipment and communication of manufacturer notices. 
  • Maintain a cost effective preventative maintenance program, including a system for documenting, indexing, and storing required equipment service records.
  • Reviews appropriateness of large medical orders and facilitate urgent onboard emergency orders, deliveries, and recalls.
  • Oversee the ordering, supply and safe storage of medications, including controlled medications and all associated regulatory requirements.  
  • Maintain an accurate and well-organized inventory of shipboard consumables (drugs and supplies).
  • Collaborate with Supply Chain and Fleet Finance departments to add/remove items in both inventory and point of sale systems.
  • Assumes primary responsibility for new build, dry dock, and medical center modification proposals.
  • Consider cost implications of all decisions related to facilities, equipment, drugs and supplies, and purchasing.
  • Share on call responsibility for after-hours operations support including for medical equipment, consumables and ERO requirements
  • Coaches, trains, assess, and improve the performance of direct reports.


  • Bachelor’s Degree in Nursing preferred
  • Addition healthcare certifications a plus
  • 3 or plus years of experience in medical field.
  • Equipment procurement, maintenance, and facility planning preferred. 
  • Minimum of 2 years in a supervisory role.
  • Ability to thrive in a fast-paced environment, while prioritizing workloads. 
  • Excellent interpersonal skills and the ability to supervise various medical teams.
  • This position requires the availability to address 24-hour urgent operations phone calls.   
  • Proficiency in Microsoft Word, Excel, Outlook and PowerPoint. 
  • Experience with electronic health record platform.
  • Cruise industry medical experience preferred.
  • Ability to travel 25% of the time (Shipboard)

Benefits as a member of Carnival's Team:

  • A comprehensive healthcare program, dental coverage and flexible spending accounts.
  • Company-paid term life insurance and long term disability coverage, employee-paid optional life insurance and other voluntary insurance programs.
  • A 401(k) plan that includes up to a 3% company match after one year of service and a discretionary-profit sharing contribution in your second year of eligible employment.
  • Tuition Reimbursement that provides up to 75% reimbursement for company related professional career development.
  • Employee Stock Purchase plan that provides up to a 15% discount off the Fair Market Value of Carnival Corporation Common Stock.
  • Paid vacation and sick time.
  • Two complimentary "Fun Ship" cruises a year (based on available space and seniority) as well as discounted rates to friends and family in addition to other discounts to local and neighborhood vendors.
  • An on-site fully accredited preschool educational program that provides developmentally appropriate educational programming for families of children ages 6 weeks through 5 years of age and up to 12 years of age during school holidays and summer vacation in addition to drop-in care for those unexpected childcare conflicts.
  • An on-site Health and Wellness Center that provides a full range of activities including weight training machines, free weights, cardiovascular equipment, an aerobic center, massage therapy, certified personal trainers and a wide variety of other programs.
About Carnival Cruise Line

Carnival Cruise Line is the most popular cruise brand in North America and operates 25 ships designed to foster exceptionally fun and memorable vacation experiences at an outstanding value. Carnival Cruise Line is the leading provider of year-round Caribbean cruises and also operates seasonal cruises in Europe, Alaska, New England, Canada, Bermuda, Hawaii, Mexican Riviera and the Panama Canal. The brand caters to a wide consumer demographic, appealing to families, couples, singles and seniors alike. One common denominator among Carnival's guests is the desire for a truly fun, memorable and enjoyable vacation experience.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by local, state, federal, and/or international law.

For information about FMLA eligibility and guidelines please visit: (copy and paste link into your browser)


Job ID 9836391

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