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Manager, Shore Excursions Product Development (Miami,FL)

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Job ID 3078 Location Miami, Florida Date posted 02/08/2022

Job Description


We are seeking a Product Development Manager who will lead the portfolio strategy, product development of a set of our 450+ Operators, # of 2000+ Tours in the #of 33+ ports in the Caribbean as well as Alaska and Europe product development and negotiation. The Product manager is responsible for the portfolio strategy, product design, management of our tour offering to grow revenues and guest satisfaction.   This position represents all Carnival Corporation Brands in the Caribbean in terms of negotiations and allocations.  It also develops the European excursions program. Product portfolio strategy to serve key guest segments: Design new product, refresh current, Negotiate prices, Secure allocations, Secure preferential shorex allocations agreements in strategic ports. Start up of new ports.  He/she is responsible for supplier/partner relations as well as prioritization of shorex exclusivity and preferential agreements aligned with preferential berths in strategic ports of call in the Caribbean.  He/She will constantly align with deployment to prioritize shorex product development, assess potential investments to secure exclusivity or preferential allocations for shore excursions product.

ESSENTIAL FUNCTIONS

Product portfolio strategy to serve key guest segments:

  • Design new product, refresh current
  • Negotiate prices
  • Secure allocations
  • Secure preferential shorxe allocations agreements in strategic ports
  • Start up of new ports
  • Supplier relations

Evaluate partnerships/ acquisition needs for transportation

Prioritize shorex exclusivity and preferential agreements aligned with preferential berths in strategic ports of call in the Caribbean

  •  Align with deployment to prioritize shorex product
  • Assess potential acquisition or investments (loans) to secure exclusivity or preferential allocations for shore excursions product
  • Analyze the performance of all shore excursion offerings for quality, guest satisfaction and overall impact on the program
  • Develop and discuss all “New” shore excursion product for the ports of call, ensuring all offerings are fully validated with the required documentation (certificate of insurance, shore excursion description, pricing, allocations, all pertinent safety certificates); and a full site inspection
  • Site inspection of ports. Travelling to port, or ship, as and when needed. Attend Site inspections of all new ports and arrange site inspections
  • Attend all pertaining Conferences and Trade Shows to designated port areas

QUALIFICATIONS

  • Bachelor’s Degree
  • Business , international business, marketing
  • 5-10 years of dynamic business experience in the travel and service industry with great emphasis on product quality
  • Excel, Tableau, statistics, business.
  • Travel industry certifications, Business
  • International experience, business development,  Spanish is a plus


About Us

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

Benefits as a member of Carnival's Team:
  • A comprehensive benefit program which includes medical, dental and vision plans
  • Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid vacation and sick time
  • Cruise benefits
  • An on-site fully accredited preschool educational program located at our Doral campus
  • An on-site Wellness Center and Health clinic at our Doral campus
To view a copy of Carnival’s FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser)



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CORPORATE

What is it that makes Carnival Corporation & PLC such a desirable place to build a rewarding career? The truth is, there are all kinds of reasons, from great benefits to outstanding opportunities to grow and reach your potential.

Carnival Corporation & PLC is a global cruise company and one of the largest vacation companies in the world. Our portfolio of brands includes Carnival Cruise Line, Holland America Line, HAP, Princess Cruises and Seabourn in North America; P&O Cruises and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia.

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CARNIVAL CRUISE LINE

Working with Carnival Cruise Line is an opportunity to shape the future of one of the largest brands in the cruise business - all while developing a career that you can really be proud of.

Carnival Cruise Line is a leader in contemporary cruising and operates 20+ ships designed to provide fun and memorable vacation experiences at an outstanding value. As one of the most recognizable brands in the cruise business, Carnival Cruise Line has a broad appeal to families, couples, singles and seniors. One common denominator among all of our guests is their desire to enjoy a great vacation - something we never fail to deliver.

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