Global Systems Software Engineer

The Software Engineer, Global Systems provides technical ownership, management, and support for Carnival Corporation’s Microsoft platform-based Safety Management System application (Global HESS 2.0), including the design, development, implementation, configuration and maintenance of all associated software and hardware components, services, and interfaces. The role leverages industry-recognized cloud design patterns—such as Bulkhead for isolating failures, Retry for handling transient errors, Queue-Based Load Leveling for managing demand, CQRS for efficient data operations, and Saga to maintain data consistency across microservices.             

Job Functions:

• Application Development: Design and maintain microservices, APIs, and integration components in C#, utilizing patterns like Publisher/Subscriber and Cache-Aside to ensure efficient, resilient workflows even when connections are intermittent.
• Cross-Functional Collaboration: Work closely with solution architects, infrastructure engineers, and stakeholders to refine requirements, propose technical solutions, and iterate on features to meet safety and operational objectives.
• Observability and Supportability: Implement logging, monitoring, and alerting solutions (e.g., Azure Monitor, Log Analytics), utilizing patterns like Health Endpoint Monitoring for proactive issue detection and rapid remediation.
• Infrastructure as Code (IaC): Use Terraform/Bicep and CI/CD pipelines to provision and manage Azure resources consistently and at scale, supporting rapid deployments and minimizing downtime.
• Security and Compliance: Incorporate Zero Trust principles and secure coding practices into your C# code and infrastructure, following patterns that safeguard data, manage identity, and align with industry regulations.
• Data and Messaging Solutions: Employ SQL Server as a primary data store and leverage messaging technologies (e.g., Kafka, Azure Service Bus) to build event-driven architectures that maintain data integrity and scalability.
• Testing and Quality Assurance: Develop and execute unit, integration, functional, and load tests, leveraging patterns such as Compensating Transaction to maintain consistency when operations fail. Familiarity with developing highly robust systems facilitated by blue-green deployments.
• Documentation and Knowledge Sharing: Produce clear technical documentation, architecture diagrams, and runbooks; mentor junior engineers and share best practices for cloud patterns and distributed system design.
• Cloud Design Patterns & Distributed Systems: Apply various cloud patterns (e.g., Bulkhead, CQRS, Queue-Based Load Leveling, Saga) to enhance resilience, scalability, and manageability, ensuring the system can handle fluctuating loads and recover from failures gracefully.                                                                                   

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent professional experience). 
• 5+ years of experience required - Software Engineer for Microsoft-based Content Management System preferred.

Knowledge, Skills & Abilities:

• Excellent proficiency in use of Microsoft tools (Word, Excel, PowerPoint, Teams). Must be able to quickly learn and effectively work with new software/programs. (2) C# Development: Expert-level proficiency in designing, implementing, and maintaining enterprise-grade applications using C#. (3) SQL Server: Extensive experience with data modeling, querying, and performance tuning in SQL Server environments. (4) Cloud Environments (Azure preferred): Proven ability to build, deploy, and manage services at scale in a public cloud environment. (5) Cloud Design Patterns: Deep understanding of cloud design patterns (e.g., Bulkhead, Retry, CQRS, Queue-Based Load Leveling, Saga, Publisher/Subscriber) and their practical applications.
• Experience in developing web applications using React.js.
• Strong knowledge of HTML5, CSS3
• Familiarity with responsive design principles
• Infrastructure as Code (Terraform or Bicep) and CI/CD: Demonstrable experience in automating deployments, managing configurations, and ensuring operational consistency. (2) Containerization and Orchestration (Docker, Kubernetes): Familiarity with packaging applications as containers and orchestrating them at scale. (3) Zero Trust & Security Practices: Experience integrating secure coding techniques, identity management, and compliance controls into cloud-native solutions.
• Ability to work beyond normal business hours occasionally required to support business needs or projects.

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 

Travel: Less than 25% with shipboard travel likely

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential. 

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

• Health Benefits: 
  • Cost-effective medical, dental and vision plans 
  • Employee Assistance Program and other mental health resources 
  • Additional programs include company paid term life insurance and disability coverage  
• Financial Benefits: 
  • 401(k) plan that includes a company match 
  • Employee Stock Purchase plan 
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. 
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
  • Personal and professional learning and development resources including tuition reimbursement  
  • On-site preschool program and wellness center at our Miami campus 

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