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Fleet Operations Center Watch Manager
Company: Carnival Cruise Line
Area of Interest: Marine Operations
Location: Miami
State: Florida
Job Title: Fleet Operations Center Watch Manager

Job Description:

We are currently seeking a Fleet Operations Center Watch Manager. The Watch Manager will serve as shore side watch stander/leader in the Carnival Cruise Line, Miami-based Fleet Operations Center (FOC), monitoring current fleet operations, responding to irregular deck, engine, and hotel issues, coordinating ship deviations, and interacting with multiple shore side departments to provide robust situational awareness and decision-making support for senior shore side and shipboard leaders.

Essential Functions

  • Monitor routine fleet current operations.  Create and deliver reports, notifications, and briefs on fleet activities, deviations, and events.  Includes support to monitoring fuel performance
  • Manage near-term operational issue responses, to include coordinating with shipboard leadership teams, shore side marine & guest operations personnel, and external public and private partners.  Includes responding to alerts generated in Neptune or other decision-support tools.
  • Coordinate with shipboard leadership teams to develop courses of action in response to itinerary deviations, short-notice ship requirements, and disruptive events
  • Monitor for irregular conditions that may cause itinerary deviations or necessitate operational changes.  When possible, propose proactive courses of action to maintain continued safe ship operations and avoid negative surprises to guests
  • Manage situational awareness displays, ensuring accuracy of reporting data and availability of current operational data for multiple Carnival operational divisions
  • When required, notify senior company leaders of situations that present potential danger to guest, crew, and vessels.  Activate and moderate Carnival Irregular Operations Team (CIOT) conferences, and/or activate the Shore side Incident Response Plan (SIRP).  Provide associated support to other Carnival Corp FOCs as requested or directed
  • Receive, assess, and verify ship voyage plans for safety and compliance with company procedures.
  • Assist Director, Nautical Operations with nautical itinerary development, long-term standard route development, and resolution of operational nautical issues. This will also include support to developing long term berthing plans and arrangements


  • Bachelors Degree in Nautical Academy and/or Marine Engineering degree preferred
  • 1st or 2nd officer license or equivalent military experience preferred
  • 5+ years leadership experience in ship operations and safety related functions
  • Service as a ship’s deck or engine officer, preferably of significant vessels in the U.S. Navy, U.S. Coast Guard, the cruise industry, the tanker/offshore industry, or other shipping sectors
  • Shore side operations center experience preferred
  • Strong analytical and problem solving skills; effective communication skills across multiple media forms; Effective interpersonal and relationship-building skills; high degree of self-motivation, tenacity, and drive
  • Experience in knowledge management and managing complex audio/visual displays and dashboards preferred  Experience with MS Office (Excel, Word, & Powerpoint) required

Benefits as a member of Carnival's Team:

  • A comprehensive healthcare program, dental coverage and flexible spending accounts.
  • Company-paid term life insurance and long term disability coverage, employee-paid optional life insurance and other voluntary insurance programs.
  • A 401(k) plan that includes up to a 3% company match after one year of service and a discretionary-profit sharing contribution in your second year of eligible employment
  • Tuition Reimbursement that provides up to 75% reimbursement for company related professional career development.
  • Employee Stock Purchase plan that provides up to a 15% discount off the Fair Market Value of Carnival Corporation Common Stock Paid vacation and sick time.
  • Two complimentary "Fun Ship" cruises a year (based on available space and seniority) as well as discounted rates to friends and family in addition to other discounts to local and neighborhood vendors.
  • An on-site fully accredited preschool educational program that provides developmentally appropriate educational programming for families of children ages 6 weeks through 5 years of age and up to 12 years of age during school holidays and summer vacation in addition to drop-in care for those unexpected childcare conflicts.
  • An on-site Health and Wellness Center that provides a full range of activities including weight training machines, free weights, cardiovascular equipment, an aerobic center, massage therapy, certified personal trainers and a wide variety of other programs
  • Two complimentary "Fun Ship" cruises a year (based on available space and seniority) as well as discounted rates to friends and family in addition to other discounts to local and neighborhood vendors
About Carnival Cruise Line

Carnival Cruise Line is the most popular cruise brand in North America and operates 25 ships designed to foster exceptionally fun and memorable vacation experiences at an outstanding value. Carnival Cruise Line is the leading provider of year-round Caribbean cruises and also operates seasonal cruises in Europe, Alaska, New England, Canada, Bermuda, Hawaii, Mexican Riviera and the Panama Canal. The brand caters to a wide consumer demographic, appealing to families, couples, singles and seniors alike. One common denominator among Carnival's guests is the desire for a truly fun, memorable and enjoyable vacation experience.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by local, state, federal, and/or international law.


Job ID 6451896

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