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Fleet HESS Training & Proficiency Manager
Company: Carnival Cruise Line
Area of Interest: Marine Operations
Location: Miami
State: Florida
Job Title: Fleet HESS Training & Proficiency Manager

Candidate Profile  

You have a degree in Marine Safety or a closely related technical degree. Preferably you have obtained the rank of First or Second Engineer on-board a vessel with an emphasis on Engine Safety Management, including auditing and training. You have been exposed to writing reports, recommending solutions, as well as identifying and implement training programs that increase safety standards on-board vessels. 

You are comfortable with extensive travel; in this role you will visit our international ports and ships approximately 25 to 50% of the time. You have developed excellent communication and interpersonal skills, read and write English properly, and have experience in a multicultural international environment.    

If you are ready to take your career to the next level and manage HESS for the World’s Most Popular Cruise Line™ with one of the largest fleets in the world, we’d love to make your acquaintance.  

Position Overview:

Serve as Training Manager for Fleet-wide training and proficiency program designed to deliver enhanced shipboard safety awareness through formalized training, drill and assessment programs across Deck, Engine and Hotel departments.  Focus is on ship Health, Safety and Security related functions. Coordinate and collaborate with ship and shore-side subject matter experts (SMEs) to build and explore the most effective means of delivery tailored HESS training and drill programs to the ships.  Oversee tracking, analysis and monitoring of ship performance, provide recommendations and follow-up on actions for improvements while ensuring sustainability.  


Essential Functions:

  • Develop full range of HESS-related training and drills that focus on touch-drills and practical hands-on training and assessments.  Includes development of proficiency assessment criteria in addition to training content.  
  • Utilize the existing CCL shipboard Emergency Response Plan (ERP) training-drill-assessment program as framework to expand comprehensive drill program fleet-wide in HESS disciplines across all shipboard departments.
  • First point of contact for the Ships on any HESS training including SRtP, Touch Drills and MAS, Monitor the Fleet training platform LMS. Visit Vessels to provide safety related training as required, based on Crew proficiency level and as required by the Director or Ship’s Management. Serve as the first shore-side contact for vessels’ Safety Officers and Training Officer supporting the application of regulatory safety procedures and corporate training procedures.
  • In conjunction with the Director, ships and other managers, monitor administer and follow-up on ERP, Training Drill and assessment. Conduct gap analyses then develop, track and monitor training requirements and proficiency levels across the fleet.  Build tailored training for each ship and team as needed.  Ensure budget is followed appropriately and accurate records of invoices and expenses are accounted for and approved with support of the Director.
  • Partner with HESS functional counterparts to derive SME support for both development of new training and Touch Drills, for on board content delivery via travelling training teams. 
  • Assist in requirements development to re-align various manpower and training systems and databases to ensure future shipboard manning assignments are driven by a combination of business needs, emergency duties/muster list requirements, and experience.
  • Visit vessels to oversee and assist in regulatory and audit inspections, as deemed necessary. Develop Action plan for any raised NC or OBS from RAAS, USCG, Flag, Class and any other Authority; Review any new requirement or revision and take a proactive approach to maintain compliance with a close look on TRG.
  • As appointed Develop, Manage and Review Firefighting, LSA and SRtP related training as well as any other, as directed by Fleet HESS Training & Proficiency Director; Engage with third parties for potential material updates (under Director’s guidance).
  • Be the point of contact for the fleet and provide administrative support in regards FF, LSA, SRtP training, assessment, electronic accountability (Mobile Assembly Suit) and Touch Drills.
  • Responsible for implementation of applicable safety codes, regulations, procedures and corporate safety standards. Be prepared to lead special projects as assigned for new training content and Touch Drill templates, development. Participate in collateral duties, as necessary, in the Fleet Operation Center. Participate on the Company Incident Response Plan as a team member.


  • A Bachelor’s Degree with a focus on Nautical Academy, Marine Engineering preferred; Master’s license or equivalent experience preferred.
  • Formal preparation/certifications/coursework in training development; STCW and associated certifications in shipboard safety roles. 
  • 10 years leadership experience in ship operations and organizing and directing shipboard training and safety programs.  Train-the-trainer experience.   Demonstrated experience in leading and managing crisis situations.  Service as a ship’s deck or engine officer, preferably of significant vessels in the U.S. Navy, U.S. Coast Guard, the cruise industry, the tanker/offshore industry, or other shipping sectors.
  • Ability to conceptualize and create valuable new programs from scratch.  Strong analytical and problem solving skills; effective communication skills across multiple media forms; Effective interpersonal and relationship-building skills; high degree of self-motivation, tenacity, and drive. Commitment to continuous improvement,  above and beyond compliance.
  • Experience in knowledge management and managing complex audio/visual displays and dashboards preferred.  Experience with MS Office (Excel, Word, & PowerPoint) required. Maintain an expert knowledge of training systems and equipment

Benefits as a member of Carnival's Team:

  • A comprehensive healthcare program, dental coverage and flexible spending accounts.
  • Company-paid term life insurance and long term disability coverage, employee-paid optional life insurance and other voluntary insurance programs.
  • A 401(k) plan that includes up to a 3% company match after one year of service and a discretionary-profit sharing contribution in your second year of eligible employment
  • Tuition Reimbursement that provides up to 75% reimbursement for company related professional career development.
  • Employee Stock Purchase plan that provides up to a 15% discount off the Fair Market Value of Carnival Corporation Common Stock Paid vacation and sick time.
  • An on-site fully accredited preschool educational program that provides developmentally appropriate educational programming for families of children ages 6 weeks through 5 years of age and up to 12 years of age during school holidays and summer vacation in addition to drop-in care for those unexpected childcare conflicts.
  • An on-site Health and Wellness Center that provides a full range of activities including weight training machines, free weights, cardiovascular equipment, an aerobic center, massage therapy, certified personal trainers and a wide variety of other programs
  • Two complimentary "Fun Ship" cruises a year (based on available space and seniority) as well as discounted rates to friends and family in addition to other discounts to local and neighborhood vendors
About Carnival Cruise Line

Carnival Cruise Line is the most popular cruise brand in North America and operates 25 ships designed to foster exceptionally fun and memorable vacation experiences at an outstanding value. Carnival Cruise Line is the leading provider of year-round Caribbean cruises and also operates seasonal cruises in Europe, Alaska, New England, Canada, Bermuda, Hawaii, Mexican Riviera and the Panama Canal. The brand caters to a wide consumer demographic, appealing to families, couples, singles and seniors alike. One common denominator among Carnival's guests is the desire for a truly fun, memorable and enjoyable vacation experience.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by local, state, federal, and/or international law.


Job ID 7802600

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