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Contract Management & Planning Manager
Job Description
Company: Carnival Cruise Line
Area of Interest: Information Technology
Location: Miami
State: Florida
Job Title: Contract Management & Planning Manager

Job Description:

We are seeking a Contract Management and Planning Manager. Position is responsible for facilitating the day-to-day contract management and relationship management of IT hardware, software and telecom agreements on behalf of Carnival and the Carnival business units. Works in close collaboration with Sourcing, Supply Chain, Service Delivery, Finance and the Strategic Partner(s) to maintain a thorough knowledge of all aspects of each contract's requirements, deliverables and obligations; facilitate requests for changes to the contract as needed; educate Carnival team members on Carnival’s and the Strategic Partner’s obligations within each overall agreement; report on the status of these obligations; track issues related to the contract; and assist in interpreting the contract as needed.  Subject matter expert in the analysis, interpretation and presentation of performance and relationship measures to enable senior leadership to understand process performance, report progress against targets and proactively manage goal delivery in alignment with the performance expectations of the organization. The candidate must be able to consolidate contracts to reduce costs, identifies opportunities to drive productivity through more efficient use of resources or the integration of new systems and assists in annual budget process as a data source for OneIT OpEx and CapEx. 

Essential Functions:

  • Maintain a thorough working knowledge of the services aspect of the Strategic Partner agreement(s); monitor both Strategic Partner and Carnival compliance with agreement commitments and obligations.
  • Collaborate with IT stakeholders to ensure that the agreement is modified, as necessary, to meet Carnival’s evolving business needs and liaise with Finance and Service Delivery to ensure timely validation of invoices and tracking of spend pools.
  • Assist in monthly, quarterly and annual Financial Planning process for OpEx and CapEx with Finance Leads.
  • Manage 'cost register' process to ensure all contracts are appropriately allocated across business units, business units are kept informed, budget variances are proactively communicated, reconciled and explained.  Provided cost register detail with projects for annual budget planning process.
  • Conduct regular meetings in order to manage and audit Strategic Partner performance and productivity; reports the status of contract issues or changes to any committee as required.
  • Maintain a Dashboard of contractual, performance and relationship status across the enterprise ecosystem of all Strategic Partners. Contribute to the Balanced Scorecard presentations for the steering committee and other executive leadership groups.
  • Develop and monitor the monthly reporting of a Partner Relationship Scorecard for a period-on-period analysis of service delivery on all dimensions: cost, quality, time and continuous improvement in order to assist with future sourcing strategies, capability estimation and financial planning and management.
  • Ensure that appropriate audit controls are in place for Strategic Partner’s processes and invoices. Track and audit retained software license compliance; assist in managing third party contract assignments and ensure compliance with terms and conditions.
  • Define and evaluate continuous improvement and consolidation opportunities in support of business vision and goals. Participate in annual continuous improvement process, service level resets/changes and assist in benchmarking service levels.

Qualifications:

  • Bachelor’s Degree in business majors: Economics, Business Statistics, Finance, Accounting, and QA/QC) or equivalent experience.
  • Master’s degree preferred.
  • Minimum 6 years’ experience.
  • English should be the primary language.
  • Multi-Lingual a plus. 
  • High emotional intelligence, ability to influence and communicate at all levels, a problem solver and understanding of team dynamics is key to the role.
  • Must be able to adapt to quickly changing situations.
  • Excellent written communications skills.
  • Solid computer skills with advanced PowerPoint skills and strong Microsoft Word and Excel skills at a minimum.
  • Strong analytical ability.
  • Project Management and Negotiation skills.

 

Benefits as a member of Carnival's Team:

  • A comprehensive healthcare program, dental coverage and flexible spending accounts.
  • Company-paid term life insurance and long term disability coverage, employee-paid optional life insurance and other voluntary insurance programs.
  • A 401(k) plan that includes up to a 3% company match after one year of service and a discretionary-profit sharing contribution in your second year of eligible employment.
  • Tuition Reimbursement that provides up to 75% reimbursement for company related professional career development.
  • Employee Stock Purchase plan that provides up to a 15% discount off the Fair Market Value of Carnival Corporation Common Stock.
  • Paid vacation and sick time.
  • Two complimentary "Fun Ship" cruises a year (based on available space and seniority) as well as discounted rates to friends and family in addition to other discounts to local and neighborhood vendors.
  • An on-site fully accredited preschool educational program that provides developmentally appropriate educational programming for families of children ages 6 weeks through 5 years of age and up to 12 years of age during school holidays and summer vacation in addition to drop-in care for those unexpected childcare conflicts.
  • An on-site Health and Wellness Center that provides a full range of activities including weight training machines, free weights, cardiovascular equipment, an aerobic center, massage therapy, certified personal trainers and a wide variety of other programs.
About Carnival Cruise Line

Carnival Cruise Line is the most popular cruise brand in North America and operates 25 ships designed to foster exceptionally fun and memorable vacation experiences at an outstanding value. Carnival Cruise Line is the leading provider of year-round Caribbean cruises and also operates seasonal cruises in Europe, Alaska, New England, Canada, Bermuda, Hawaii, Mexican Riviera and the Panama Canal. The brand caters to a wide consumer demographic, appealing to families, couples, singles and seniors alike. One common denominator among Carnival's guests is the desire for a truly fun, memorable and enjoyable vacation experience.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by local, state, federal, and/or international law.

For information about FMLA eligibility and guidelines please visit: www.dol.gov/whd/fmla (copy and paste link into your browser)

req10939

Job ID 10831651

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