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Personal Vacation Planner Agent

Job ID 8191 Location GA Date posted 05/20/2024
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Company Overview

As the parent company overseeing our nine distinctive brands worldwide, Carnival Corporation plays a vital role in providing integral support and strategic direction to each brand across various departments. We strive to deliver unforgettable happiness to our guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean we sail, place we visit and life we touch. As a member of our team, you will help lead the way in innovative and sustainable cruising, delivering memorable vacations and building borderless connections.

Our Culture Essentials

Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

  • Speak Up
  • Respect & Protect
  • Empower
  • Improve
  • Listen & Learn
  • Communicate

Responsibilities

Job ID 8191 Location South Florida Date posted 05/20/2024

Job Description


Looking for a remote work from home position? 

Carnival Cruise Line, the largest cruise line in the world is hiring Remote, Personal Vacation Planners (PVP) in the State of Georgia to join our upcoming training classes starting on Monday, July 08, 2024.

Serve as the face of Carnival Cruise Line, calling potential guests, building strong relationships, and converting leads into unforgettable experiences. Enjoy working in a competitive team environment, with a great earning potential, comprehensive benefits, 401K, and an employee stock purchase plan plus much.. much… more. 

We're thrilled to invite you to our in-person Job Fair in Georgia. If you're a Georgian resident and eager to Embark on an exciting journey with Carnival Cruise Line, we want you to be part of our team as a remote PVP.

Come meet our hiring managers, learn more about this incredible opportunity, and set sail for success with Carnival Cruise Line!

Job Fair Details:

Augusta, Georgia
Date:               Wednesday, June 05, 2024
Time:               01:00 PM – 07:00 PM
Location:         Augusta Marriott at the Convention Center, Oglethorpe Ballroom, 2 Tenth Street, Augusta, GA 30901

Atlanta, Georgia
Date:               Friday, June 07, 2024
Time:               01:00 PM – 07:00 PM
Location:         Sonesta Atlanta Northwest Galleria, Berkshire Ballroom, 6345 Powers Ferry Road NW, Atlanta, GA 30339  

As a remote PVP, you'll be the face of Carnival Cruise Line, making outbound calls to potential customers, building strong relationships, and converting leads into unforgettable cruise experiences. You'll have the freedom to work independently, meet monthly targets, and create memorable moments for our guests.  Don't miss your chance to be part of something extraordinary! Whether you're a seasoned sales expert or just starting out, our team is ready to welcome you aboard.

ESSENTIAL FUNCTIONS:

  • Excellent attendance and punctuality are an essential function of the job.
  • Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.
  • Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
  • Maintain customer contact database of new and existing accounts to close sales.
  • Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing.
  • Perform other job-related functions as assigned.
  • Must have the ability to perform the essential functions of the job with or without reasonable accommodation. 

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:.

  • Minimum High School Diploma or GED.
  • Inside / outside field 1 year sales experience with proven sales success.
  • Experience developing new business and new accounts with a customer service background.
  • Proficient in Microsoft Office Suite.
  • Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone.
  • Superior prospecting, presentation and closing skills.
  • Comfort working in an environment requiring achievement of monthly sales targets and goals.
  • Effective time management, organization, and multi-tasking skills.
  • Ability to maintain strong working knowledge of cruise products.
  • Good problem-solving skills.
  • Ability to work independently and maintain individual lead database.
  • Excellent interpersonal skills.

OTHER:

  • Shifts:
    • The training class runs for four (4) consecutive weeks: 
      • Monday through Friday 09:00 AM - 06:00 PM (EST).
    • Once you've graduated from the training, your schedule will be:
      • Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST). 
    • Since this is an incentive-driven position, when business needs dictate, PVPs may be required to work the last Saturday of a month. 
  • Salary:
    • The starting hourly pay rate for this role is $15/hour for the first 5 pay periods. For pay periods 6 through 10, the rate is *$11/hour plus participation in the sales incentive program.  From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earning for this role is $65,000 - $70,000 with high performers earning $100,000+.

                           *Or your State or City minimum hourly wage if higher

  • Carnival provides comprehensive and innovative benefits to meet your needs, including:
    • Health Benefits: 
      • Cost-effective medical, dental and vision plans
      • Employee Assistance Program and other mental health resources
      • Additional programs include company paid term life insurance and disability coverage
    • Financial Benefits: 
      • 401(k) plan that includes a company match
      • Employee Stock Purchase plan
    • Paid Time Off 
      • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
      • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  All employees gain additional vacation time with further tenure.
      • Sick Time – All full-time employees receive 80 hours of sick time each year. 
    • Other Benefits 
      • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
      • Personal and professional learning and development resources including tuition reimbursement

ETHICS & COMPLIANCE:

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

#LI-JS1

#LI-Remote


About Us

In addition to other duties/functions,this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speakup when they see misconduct orhave concerns.

CarnivalCruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin,religion, sexual orientation, age,marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 



Employee Benefits

  • Hybrid Work Environment

    Empowering work-life integration and flexible opportunities for your personal and career success

  • Wellness Programs

    Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

  • Cruise Benefits

    An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway

  • Parental Programs

    Generous parental leave time and adoption assistance programs

  • Retirement Plan

    Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions

  • Employee Stock Purchase

    Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value

In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans

Culture

We celebrate our diverse team of over 160,000 team members representing 150 countries and are committed to providing a welcoming and inclusive environment where people from different backgrounds, experiences, and walks of life can succeed. We know our team members are at the heart of inspiring unforgettable happiness, so we strive to be the world’s number-one choice for hospitality, travel and leisure careers.

I think one of the great things about Carnival is that you have a leadership team that is down to earth and truly cares about its employees. Balancing their respect for the company’s workforce (ship and shore) with their steep industry and business operations knowledge, and you’ve got a team that can take the company to new heights.

Victoria Director of Global Financial Planning and Analysis Coffee Connoisseur

Carnival Corporation invests in its people. I started my career here nearly 20 years ago as a deck cadet. Carnival has supported my professional development and provided many career growth opportunities.

Andrew Vice President of Global Maritime Technology Systems History Buff

I love working at Carnival because its ethos perfectly aligns with my own. The company’s personable leadership, cultural integrity, and sustainability initiatives creates a vibrant environment where you constantly feel motivated and find opportunities to improve.

Kaleigh HESS and Sustainability Quality Assurance Manager Paddle Board Pro

I am valued as my whole self and not just as my title.

Sandra Executive Assistant Sand and Surf Enthusiast

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